Human resource management in a hospitality environment / Jerald W. Chesser, EdD.
Material type: TextPublisher: Oakville : Apple Academic Press, [2016]Copyright date: ©2016Description: xv, 267 pages : illustrations ; 27 cmContent type:- text
- unmediated
- volume
- 1771883006
- 9781771883009
- 647.940683 23
- TX911.3.P4 C44 2015
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 647.940683 CHE (Browse shelf(Opens below)) | 1 | Available | A546819B |
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647.940681 SCH Hospitality industry managerial accounting / | 647.940682 GHO Hotel engineering / | 647.940682 STI Hospitality facilities management and design / | 647.940683 CHE Human resource management in a hospitality environment / | 647.940683 INT International human resource management in the hospitality industry / | 647.940683 LUC Employment relations in the hospitality and tourism industries / | 647.940683 LUC Employment relations in the hospitality and tourism industries / |
Includes bibliographical references and index.
1. Management -- 2. Supervision -- 3. Human resource management and the law -- 4. Recruiting and hiring personnel -- 5. Compensation, benefits and staff scheduling -- 6. Staff training -- 7. Orientation and socialization -- 8. Performance evaluation -- 9. Environment in the workplace -- 10. Motivation -- 11. Building teams -- 12. Respect in the workplace -- 13. Discipline -- 14. Human resource management in a union environment -- Case studies.
"The volume presents the complex nature of human resource management, covering the processes, procedures, and law, as well as the impact of environment and attitudes. The book covers all the major facets from the lens of the hospitality industry, including: management issues; legal issues; recruiting and hiring; compensation and benefits; scheduling; orientation and socialization; discipline; performance evaluation, and more. The content is presented in segments that allow the student to concentrate on one area of knowledge at a time. The support materials provided make it possible to constantly reinforce what the student read in the chapter and measure comprehension with rapid feedback." --Publisher's website.
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