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Human resource management in a hospitality environment / Jerald W. Chesser, EdD.

By: Material type: TextTextPublisher: Oakville : Apple Academic Press, [2016]Copyright date: ©2016Description: xv, 267 pages : illustrations ; 27 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1771883006
  • 9781771883009
Subject(s): Additional physical formats: Online version:: Human resource management in a hospitality environment.DDC classification:
  • 647.940683 23
LOC classification:
  • TX911.3.P4 C44 2015
Contents:
1. Management -- 2. Supervision -- 3. Human resource management and the law -- 4. Recruiting and hiring personnel -- 5. Compensation, benefits and staff scheduling -- 6. Staff training -- 7. Orientation and socialization -- 8. Performance evaluation -- 9. Environment in the workplace -- 10. Motivation -- 11. Building teams -- 12. Respect in the workplace -- 13. Discipline -- 14. Human resource management in a union environment -- Case studies.
Summary: "The volume presents the complex nature of human resource management, covering the processes, procedures, and law, as well as the impact of environment and attitudes. The book covers all the major facets from the lens of the hospitality industry, including: management issues; legal issues; recruiting and hiring; compensation and benefits; scheduling; orientation and socialization; discipline; performance evaluation, and more. The content is presented in segments that allow the student to concentrate on one area of knowledge at a time. The support materials provided make it possible to constantly reinforce what the student read in the chapter and measure comprehension with rapid feedback." --Publisher's website.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 647.940683 CHE (Browse shelf(Opens below)) 1 Available A546819B

Includes bibliographical references and index.

1. Management -- 2. Supervision -- 3. Human resource management and the law -- 4. Recruiting and hiring personnel -- 5. Compensation, benefits and staff scheduling -- 6. Staff training -- 7. Orientation and socialization -- 8. Performance evaluation -- 9. Environment in the workplace -- 10. Motivation -- 11. Building teams -- 12. Respect in the workplace -- 13. Discipline -- 14. Human resource management in a union environment -- Case studies.

"The volume presents the complex nature of human resource management, covering the processes, procedures, and law, as well as the impact of environment and attitudes. The book covers all the major facets from the lens of the hospitality industry, including: management issues; legal issues; recruiting and hiring; compensation and benefits; scheduling; orientation and socialization; discipline; performance evaluation, and more. The content is presented in segments that allow the student to concentrate on one area of knowledge at a time. The support materials provided make it possible to constantly reinforce what the student read in the chapter and measure comprehension with rapid feedback." --Publisher's website.

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