Strategic information systems management / Kevin Grant, Ray Hackney and David Edgar.

Includes bibliographical references and index.

Machine generated contents note: 1. Business Strategy for the Digital World -- 1.1. Introduction -- 1.2. development of strategic management -- 1.3. development of the digital economy -- 1.4. Positioning Approach -- 1.5. competitive environment -- 1.6. Resource-Based View -- 1.7. E-business and the Resource-Based View -- 1.8. Strategic information systems and the RBV -- 1.9. Dynamic capabilities -- 1.10. M-commerce -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 2. Business Exploitation of Information and Communication Technology Systems -- 2.1. Introduction -- 2.2. importance of ICT in contemporary organizations -- 2.3. Evidence on the exploitation of ICT by organizations -- 2.4. Challenges associated with exploiting ICT -- 2.5. Understanding ICT implementation and use -- 2.6. Improving the exploitation of ICT -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 3. Information Systems Development Approaches -- 3.1. Introduction -- 3.2. Why Information Systems Development is key to business strategy -- 3.3. brief history of Information Systems Development -- 3.4. Contemporary Information Systems Development (ISD) -- 3.5. Dynamic Systems Development Method (DSDM) -- 3.6. Case study: London Ambulance Service-from failure to success -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 4. Disruptive Technologies and Applications -- 4.1. Introduction -- 4.2. Context for disruptive technologies and applications -- 4.3. Strategy of disruption and innovation -- 4.4. Internet and related technologies -- 4.5. Focus of disruptive internet applications -- 4.6. Emerging disruptive technologies: features and applications -- 4.7. MMORPGS and virtual worlds -- 4.8. Future issues -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 5. Business IT/IS Alignment -- 5.1. Introduction -- 5.2. Business alignment -- 5.3. IT/IS alignment -- 5.4. Assumptions of and in IT/IS alignment -- 5.5. Evolution of IT/IS alignment and its suggested direction of travel -- 5.6. Business benefits of IT/IS alignment -- 5.7. IT/IS alignment and Enterprise Architecture -- 5.8. Academically-based tool kits for IT/IS alignment -- 5.9. Practitioners' challenges -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 6. Strategic IS/IM in Context -- 6.1. Introduction -- 6.2. nature of public sector organizations -- 6.3. Electronic government (e-government) -- 6.4. E-government applications -- 6.5. E-government-a global phenomenon -- 6.6. Strategies for e-government -- 6.7. E-government maturity models -- 6.8. Issues and challenges in e-government -- 6.9. Emerging technologies -- 6.10. Knowledge Management and e-health in NHS Ayrshire and Arran -- 6.11. What are SMEs? -- 6.12. Why are SMEs important? -- 6.13. What is distinctive about SMEs? -- 6.14. SMEs and IS/IT: drivers and inhibitors -- 6.15. IS/IM competencies for SMEs -- 6.16. Planning for IS/IT in SMEs -- 6.17. Emerging technologies and practices for SMEs -- 6.18. SMEs, IS/IT and policy -- 6.19. Comparing and contrasting the two contexts -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 7. Global Issues in Information Management -- 7.1. Introduction -- 7.2. Changes in society -- 7.3. IT/IS outsourcing and offshoring -- 7.4. Emerging technologies and global IM -- 7.5. Global information management and management decision-making -- 7.6. greening of IT -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 8. Strategic Knowledge Management -- 8.1. Introduction -- 8.2. Evolution of the knowledge economy -- 8.3. What is knowledge management? -- 8.4. Knowledge management models -- 8.5. Organizational learning and knowledge -- 8.6. Intellectual capital -- 8.7. Knowledge and intellectual capital as a source of sustainable competitive advantage -- 8.8. Knowledge management strategies -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 9. Organizational Change, Culture and Strategic IS/IT Led Change -- 9.1. Introduction -- 9.2. Human behaviour and organizational culture -- 9.3. Characterizing organizational culture -- 9.4. Different types of change -- 9.5. Managing for change -- 9.6. Getting the organization ready to accept strategic IS/IT led change -- 9.7. Dealing with and managing resistance to change -- 9.8. Stakeholder engagement -- 9.9. Managing change across boundaries -- 9.10. Strategic leadership in large and complex organizations -- 9.11. Achievement of the organization's new goals and objectives -- 9.12. Pitfalls to avoid when leading strategic change -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 10. IS/IT Benefits Management and Realization -- 10.1. Introduction -- 10.2. Evaluating information systems -- 10.3. IT productivity paradox -- 10.4. Benefits management -- 10.5. Financial aspect of IT -- 10.6. Benefits management techniques -- 10.7. Benefits management approach -- 10.8. Benefits realization approach -- 10.9. Life cycle thinking and IT economics -- 10.10. Requirements for the business cases -- 10.11. Organizing the financial control function -- 10.12. Case study: IBG Banking -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 11. Strategic IT/IS Leadership and IT Governance -- 11.1. Introduction -- 11.2. What is leadership? -- 11.3. What is strategic leadership? -- 11.4. differences between managers and leaders -- 11.5. Transformational leadership -- 11.6. Leading technology enabled innovations -- 11.7. Leadership competencies for technology led innovation -- 11.8. Leading IT geeks -- 11.9. Corporate governance -- 11.10. IT governance definition -- 11.11. Corporate governance and IT governance -- 11.12. growing maturity of IT governance -- 11.13. Corporate Governance of Information Communications Technology -- 11.14. Building effective IT governance structure, participation and process -- 11.15. IT governance structures -- 11.16. Participation in governance -- 11.17. IT governance structure -- 11.18. Project and programme boards -- 11.19. Project and programme management frameworks -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- 12. IT/IS Professionalism, Ethics and Security -- 12.1. Introduction -- 12.2. IT/IS professinalism -- 12.3. What is professionalism? -- 12.4. Towards an understanding of IT professionalism -- 12.5. What next for IT professionalism? -- 12.6. Ethical behaviour in IT/IS -- 12.7. Professional organizations and codes of ethics -- 12.8. Legislation and its impact on the IT function -- 12.9. Intellectual property -- 12.10. Types of IT/IS security threats -- 12.11. Non-technical attacks -- 12.12. Countermeasures: technical controls -- 12.13. Countermeasures: non-technical controls -- Conclusion -- Key learning points -- Review questions and activities -- Key further reading -- References.

Machine converted from AACR2 source record.