Strategic information systems management /
Grant, Kevin, 1968-
Strategic information systems management / Kevin Grant, Ray Hackney and David Edgar. - xlii, 385 pages : illustrations ; 25 cm
Includes bibliographical references and index.
Business Strategy for the Digital World -- Introduction -- development of strategic management -- development of the digital economy -- Positioning Approach -- competitive environment -- Resource-Based View -- E-business and the Resource-Based View -- Strategic information systems and the RBV -- Dynamic capabilities -- M-commerce -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Business Exploitation of Information and Communication Technology Systems -- Introduction -- importance of ICT in contemporary organizations -- Evidence on the exploitation of ICT by organizations -- Challenges associated with exploiting ICT -- Understanding ICT implementation and use -- Improving the exploitation of ICT -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Information Systems Development Approaches -- Introduction -- Why Information Systems Development is key to business strategy -- brief history of Information Systems Development -- Contemporary Information Systems Development (ISD) -- Dynamic Systems Development Method (DSDM) -- Case study: London Ambulance Service-from failure to success -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Disruptive Technologies and Applications -- Introduction -- Context for disruptive technologies and applications -- Strategy of disruption and innovation -- Internet and related technologies -- Focus of disruptive internet applications -- Emerging disruptive technologies: features and applications -- MMORPGS and virtual worlds -- Future issues -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Business IT/IS Alignment -- Introduction -- Business alignment -- IT/IS alignment -- Assumptions of and in IT/IS alignment -- Evolution of IT/IS alignment and its suggested direction of travel -- Business benefits of IT/IS alignment -- IT/IS alignment and Enterprise Architecture -- Academically-based tool kits for IT/IS alignment -- Practitioners' challenges -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Strategic IS/IM in Context -- Introduction -- nature of public sector organizations -- Electronic government (e-government) -- E-government applications -- E-government-a global phenomenon -- Strategies for e-government -- E-government maturity models -- Issues and challenges in e-government -- Emerging technologies -- Knowledge Management and e-health in NHS Ayrshire and Arran -- What are SMEs? -- Why are SMEs important? -- What is distinctive about SMEs? -- SMEs and IS/IT: drivers and inhibitors -- IS/IM competencies for SMEs -- Planning for IS/IT in SMEs -- Emerging technologies and practices for SMEs -- SMEs, IS/IT and policy -- Comparing and contrasting the two contexts -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Global Issues in Information Management -- Introduction -- Changes in society -- IT/IS outsourcing and offshoring -- Emerging technologies and global IM -- Global information management and management decision-making -- greening of IT -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Strategic Knowledge Management -- Introduction -- Evolution of the knowledge economy -- What is knowledge management? -- Knowledge management models -- Organizational learning and knowledge -- Intellectual capital -- Knowledge and intellectual capital as a source of sustainable competitive advantage -- Knowledge management strategies -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Organizational Change, Culture and Strategic IS/IT Led Change -- Introduction -- Human behaviour and organizational culture -- Characterizing organizational culture -- Different types of change -- Managing for change -- Getting the organization ready to accept strategic IS/IT led change -- Dealing with and managing resistance to change -- Stakeholder engagement -- Managing change across boundaries -- Strategic leadership in large and complex organizations -- Achievement of the organization's new goals and objectives -- Pitfalls to avoid when leading strategic change -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- IS/IT Benefits Management and Realization -- Introduction -- Evaluating information systems -- IT productivity paradox -- Benefits management -- Financial aspect of IT -- Benefits management techniques -- Benefits management approach -- Benefits realization approach -- Life cycle thinking and IT economics -- Requirements for the business cases -- Organizing the financial control function -- Case study: IBG Banking -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Strategic IT/IS Leadership and IT Governance -- Introduction -- What is leadership? -- What is strategic leadership? -- differences between managers and leaders -- Transformational leadership -- Leading technology enabled innovations -- Leadership competencies for technology led innovation -- Leading IT geeks -- Corporate governance -- IT governance definition -- Corporate governance and IT governance -- growing maturity of IT governance -- Corporate Governance of Information Communications Technology -- Building effective IT governance structure, participation and process -- IT governance structures -- Participation in governance -- IT governance structure -- Project and programme boards -- Project and programme management frameworks -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- IT/IS Professionalism, Ethics and Security -- Introduction -- IT/IS professinalism -- What is professionalism? -- Towards an understanding of IT professionalism -- What next for IT professionalism? -- Ethical behaviour in IT/IS -- Professional organizations and codes of ethics -- Legislation and its impact on the IT function -- Intellectual property -- Types of IT/IS security threats -- Non-technical attacks -- Countermeasures: technical controls -- Countermeasures: non-technical controls -- Conclusion -- Key learning points -- Review questions and activities -- Key further reading -- References. Machine generated contents note: 1. 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. 1.9. 1.10. 2. 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 3. 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 4. 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 5. 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. 6. 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 6.7. 6.8. 6.9. 6.10. 6.11. 6.12. 6.13. 6.14. 6.15. 6.16. 6.17. 6.18. 6.19. 7. 7.1. 7.2. 7.3. 7.4. 7.5. 7.6. 8. 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. 8.7. 8.8. 9. 9.1. 9.2. 9.3. 9.4. 9.5. 9.6. 9.7. 9.8. 9.9. 9.10. 9.11. 9.12. 10. 10.1. 10.2. 10.3. 10.4. 10.5. 10.6. 10.7. 10.8. 10.9. 10.10. 10.11. 10.12. 11. 11.1. 11.2. 11.3. 11.4. 11.5. 11.6. 11.7. 11.8. 11.9. 11.10. 11.11. 11.12. 11.13. 11.14. 11.15. 11.16. 11.17. 11.18. 11.19. 12. 12.1. 12.2. 12.3. 12.4. 12.5. 12.6. 12.7. 12.8. 12.9. 12.10. 12.11. 12.12. 12.13.
1408007932 9781408007938
Management information systems.
Strategic planning.
T58.6 / .G73 2010
658.4038011
Strategic information systems management / Kevin Grant, Ray Hackney and David Edgar. - xlii, 385 pages : illustrations ; 25 cm
Includes bibliographical references and index.
Business Strategy for the Digital World -- Introduction -- development of strategic management -- development of the digital economy -- Positioning Approach -- competitive environment -- Resource-Based View -- E-business and the Resource-Based View -- Strategic information systems and the RBV -- Dynamic capabilities -- M-commerce -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Business Exploitation of Information and Communication Technology Systems -- Introduction -- importance of ICT in contemporary organizations -- Evidence on the exploitation of ICT by organizations -- Challenges associated with exploiting ICT -- Understanding ICT implementation and use -- Improving the exploitation of ICT -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Information Systems Development Approaches -- Introduction -- Why Information Systems Development is key to business strategy -- brief history of Information Systems Development -- Contemporary Information Systems Development (ISD) -- Dynamic Systems Development Method (DSDM) -- Case study: London Ambulance Service-from failure to success -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Disruptive Technologies and Applications -- Introduction -- Context for disruptive technologies and applications -- Strategy of disruption and innovation -- Internet and related technologies -- Focus of disruptive internet applications -- Emerging disruptive technologies: features and applications -- MMORPGS and virtual worlds -- Future issues -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Business IT/IS Alignment -- Introduction -- Business alignment -- IT/IS alignment -- Assumptions of and in IT/IS alignment -- Evolution of IT/IS alignment and its suggested direction of travel -- Business benefits of IT/IS alignment -- IT/IS alignment and Enterprise Architecture -- Academically-based tool kits for IT/IS alignment -- Practitioners' challenges -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Strategic IS/IM in Context -- Introduction -- nature of public sector organizations -- Electronic government (e-government) -- E-government applications -- E-government-a global phenomenon -- Strategies for e-government -- E-government maturity models -- Issues and challenges in e-government -- Emerging technologies -- Knowledge Management and e-health in NHS Ayrshire and Arran -- What are SMEs? -- Why are SMEs important? -- What is distinctive about SMEs? -- SMEs and IS/IT: drivers and inhibitors -- IS/IM competencies for SMEs -- Planning for IS/IT in SMEs -- Emerging technologies and practices for SMEs -- SMEs, IS/IT and policy -- Comparing and contrasting the two contexts -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Global Issues in Information Management -- Introduction -- Changes in society -- IT/IS outsourcing and offshoring -- Emerging technologies and global IM -- Global information management and management decision-making -- greening of IT -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Strategic Knowledge Management -- Introduction -- Evolution of the knowledge economy -- What is knowledge management? -- Knowledge management models -- Organizational learning and knowledge -- Intellectual capital -- Knowledge and intellectual capital as a source of sustainable competitive advantage -- Knowledge management strategies -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Organizational Change, Culture and Strategic IS/IT Led Change -- Introduction -- Human behaviour and organizational culture -- Characterizing organizational culture -- Different types of change -- Managing for change -- Getting the organization ready to accept strategic IS/IT led change -- Dealing with and managing resistance to change -- Stakeholder engagement -- Managing change across boundaries -- Strategic leadership in large and complex organizations -- Achievement of the organization's new goals and objectives -- Pitfalls to avoid when leading strategic change -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- IS/IT Benefits Management and Realization -- Introduction -- Evaluating information systems -- IT productivity paradox -- Benefits management -- Financial aspect of IT -- Benefits management techniques -- Benefits management approach -- Benefits realization approach -- Life cycle thinking and IT economics -- Requirements for the business cases -- Organizing the financial control function -- Case study: IBG Banking -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- Strategic IT/IS Leadership and IT Governance -- Introduction -- What is leadership? -- What is strategic leadership? -- differences between managers and leaders -- Transformational leadership -- Leading technology enabled innovations -- Leadership competencies for technology led innovation -- Leading IT geeks -- Corporate governance -- IT governance definition -- Corporate governance and IT governance -- growing maturity of IT governance -- Corporate Governance of Information Communications Technology -- Building effective IT governance structure, participation and process -- IT governance structures -- Participation in governance -- IT governance structure -- Project and programme boards -- Project and programme management frameworks -- Conclusion -- Key learning points -- Review questions and tasks -- Key further reading -- References -- IT/IS Professionalism, Ethics and Security -- Introduction -- IT/IS professinalism -- What is professionalism? -- Towards an understanding of IT professionalism -- What next for IT professionalism? -- Ethical behaviour in IT/IS -- Professional organizations and codes of ethics -- Legislation and its impact on the IT function -- Intellectual property -- Types of IT/IS security threats -- Non-technical attacks -- Countermeasures: technical controls -- Countermeasures: non-technical controls -- Conclusion -- Key learning points -- Review questions and activities -- Key further reading -- References. Machine generated contents note: 1. 1.1. 1.2. 1.3. 1.4. 1.5. 1.6. 1.7. 1.8. 1.9. 1.10. 2. 2.1. 2.2. 2.3. 2.4. 2.5. 2.6. 3. 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 4. 4.1. 4.2. 4.3. 4.4. 4.5. 4.6. 4.7. 4.8. 5. 5.1. 5.2. 5.3. 5.4. 5.5. 5.6. 5.7. 5.8. 5.9. 6. 6.1. 6.2. 6.3. 6.4. 6.5. 6.6. 6.7. 6.8. 6.9. 6.10. 6.11. 6.12. 6.13. 6.14. 6.15. 6.16. 6.17. 6.18. 6.19. 7. 7.1. 7.2. 7.3. 7.4. 7.5. 7.6. 8. 8.1. 8.2. 8.3. 8.4. 8.5. 8.6. 8.7. 8.8. 9. 9.1. 9.2. 9.3. 9.4. 9.5. 9.6. 9.7. 9.8. 9.9. 9.10. 9.11. 9.12. 10. 10.1. 10.2. 10.3. 10.4. 10.5. 10.6. 10.7. 10.8. 10.9. 10.10. 10.11. 10.12. 11. 11.1. 11.2. 11.3. 11.4. 11.5. 11.6. 11.7. 11.8. 11.9. 11.10. 11.11. 11.12. 11.13. 11.14. 11.15. 11.16. 11.17. 11.18. 11.19. 12. 12.1. 12.2. 12.3. 12.4. 12.5. 12.6. 12.7. 12.8. 12.9. 12.10. 12.11. 12.12. 12.13.
1408007932 9781408007938
Management information systems.
Strategic planning.
T58.6 / .G73 2010
658.4038011