Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein [and others].

By:

Epstein, Paul D [author.]

Material type: Text

text

Media type:

unmediated

Carrier type:

volume

ISBN:

0787960586
9780787960582

Subject(s):

DDC classification:

323.0420973 22

LOC classification:

JS303.5 .R47 2006

Contents:

Engaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.

Summary: "Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	North Campus North Campus Main Collection	323.0420973 RES (Browse shelf(Opens below))	1	Available		A370651B

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Previous								Next
Previous	323.042 MCG My first little book of intersectional activism /	323.042083 HAN A handbook of children and young people's participation : perspectives from theory and practice /	323.0420973 COM Community matters : challenges to civic engagement in the 21st century /	323.0420973 RES Results that matter : improving communities by engaging citizens, measuring performance, and getting things done /	323.0420993 HUG Have your say : influencing public policy in New Zealand /	323.0420993 HUG Have your say : influencing public policy in New Zealand /	323.0993 ADH Adrift in a sea of rights : a report /	Next

Includes bibliographical references (pages 224-236) and index.

"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.

Machine converted from AACR2 source record.

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