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Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein [and others].

By: Material type: TextTextPublisher: San Francisco : Jossey-Bass, [2006]Copyright date: ©2006Edition: First editionDescription: xxvii, 242 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0787960586
  • 9780787960582
Subject(s): DDC classification:
  • 323.0420973 22
LOC classification:
  • JS303.5 .R47 2006
Contents:
Engaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.
Summary: "Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book North Campus North Campus Main Collection 323.0420973 RES (Browse shelf(Opens below)) 1 Available A370651B

Includes bibliographical references (pages 224-236) and index.

Engaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.

"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.

Machine converted from AACR2 source record.

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