Results that matter : improving communities by engaging citizens, measuring performance, and getting things done /
Epstein, Paul D.,
Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein [and others]. - First edition. - xxvii, 242 pages : illustrations ; 25 cm
Includes bibliographical references (pages 224-236) and index.
Engaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.
"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.
0787960586 9780787960582
2005024314
Citizens' associations--United States
Political participation--United States
Community organization--United States
Neighborhood government--United States
Local government--United States
Government productivity--United States
Public-private sector cooperation--United States
JS303.5 / .R47 2006
323.0420973
Results that matter : improving communities by engaging citizens, measuring performance, and getting things done / Paul D. Epstein [and others]. - First edition. - xxvii, 242 pages : illustrations ; 25 cm
Includes bibliographical references (pages 224-236) and index.
Engaging citizens, measuring results, getting things done -- Citizens' many roles in community problem solving -- Organizations managing for results -- Citizens reaching for results I: key ideas, strategic issues, and the first three case examples -- Citizens reaching for results II: to improve the quality of life in their region -- Communities governing for results I: an introduction to the practice and to interpreting the case examples -- Communities governing for results II: local governments engage citizens in results-based systems -- Communities governing for results III: citizens engaged in results-based nonprofit community development -- More ideas for making it happen.
"Results that Matter provides a new governance framework for using valuable tools of community improvement--especially performance measurement and citizen engagement--to empower communities to achieve the outcomes their citizens most desire. Government and nonprofit managers will learn how to combine these tools in new ways, not only to achieve one-time improvement of their organizations and communities, but to foster continual community renewal and improvement. ;"--Publisher description.
0787960586 9780787960582
2005024314
Citizens' associations--United States
Political participation--United States
Community organization--United States
Neighborhood government--United States
Local government--United States
Government productivity--United States
Public-private sector cooperation--United States
JS303.5 / .R47 2006
323.0420973