Emotions in organizational behavior / edited by Charmine E.J. Härtel, Wilfred J. Zerbe, Neal M. Ashkanasy.

Includes bibliographical references (pages 369-405) and index.

Foreword / Russell Cropanzano -- Preface -- Organizational behavior : an emotions perspective / Charmine E. J. Hä̈rtel, Wilfred J. Zerbe, and Neal M. Ashkanasy -- Part I. Organizational behavior and emotions. -- Emotions : From "ugly duckling" via "invisible asset" toward an ontological reframing / Dorthe Eide -- Part II. The individual within the organization. -- "You wait until you get home" : emotional regions, emotional process work, and the role of onstage and offstage support / Maree V Boyle -- The role of emotion in employee counterproductive work behavior : integrating the psychoevolutionary and constructivist perspective / Yongmei Liu and Pamela L. Perrewé -- Emotional experience of individualist-collectivist workgroups : findings from a study of 14 multinationals located in Australia / Yuka Fujimoto, Charmine E. J. Härtel, and Debra Panipucci -- A bounded emotionality perspective on the individual in the organization / Neal M. Ashkanasy, Wilfred J. Zerbe, and Charmine E. J. Härtel -- Part III. The interpersonal within the organization. -- Individual and group affect in problem-solving workgroups / Matthew J. Grawitch and David C. Munz -- Nonsense makes sense : humor in social sharing of emotion at the workplace / Stefan Meisiek and Xin Yao -- Understanding cross-cultural negotiation : a model integrating affective events theory and communication accommodation theory / Mona White, Charmine E. J. Härtel, and Debra Panipucci -- A bounded emotionality perspective on interpersonal behavior in organizations / Neal M. Ashkanasy and Wilfred J. Zerbe -- Part IV. Organizational processes, structure, and design. -- A reconceptualization of the emotional labor construct : on the development of an integrated theory of perceived emotional dissonance and emotional labor / Robert S. Rubin, Vicki M. Staebler Tardino, Catherine S. Daus, and David C. Munz -- Toward understanding emotional management at work : a quantitative review of emotional labor research / Joyce E. Bono and Meredith A. Vey -- The interaction effect of emotional intelligence and emotional labor on job satisfaction : a test of Holland's classification of occupations / Chi-Sum Wong, Ping-Man Wong, and Kenneth S. Law -- The relationship with patients : "emotional labor" and its correlates in hospital employees / Vanda L. Zammuner and Cristina Galli -- A bounded emotionality perspective on work characteristics / Wilfred J. Zerbe and Charmine E. J. Härtel -- Part V. Organizational change and changing organizations. -- Emotion management to facilitate strategic change and innovation : how emotional balancing and emotional capability work together / Quy Nguyen Huy -- Managing emotion : a new role for emergent group leaders / Anthony T. Pescosolido -- For better or for worse: organizational culture and emotions / Michelle K. Pizer and Charmine E. J. Härtel -- A bounded emotionality perspective on organizational change and culture / Neal M. Ashkanasy and Charmine E. J. Härtel -- What an emotions perspective of organizational behavior offers / Charmine E. J. Härtel, Neal M. Ashkanasy, and Wilfred J. Zerbe.

Machine converted from AACR2 source record.