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The International hospitality industry : structure, characteristics and issues / edited by Bob Brotherton.

Contributor(s): Material type: TextTextPublisher: Oxford ; Boston : Butterworth-Heinemann, 2003Description: xiv, 236 pages : illustrations ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0750652950
  • 9780750652957
Subject(s): DDC classification:
  • 647.068 21
LOC classification:
  • TX911 .I582 2003
Contents:
1. Hotels / David Litteljohn -- 2. Restaurants / Stephen Ball and Linda Roberts -- 3. Contract foodservice / K. Michael Haywood and Geoff Wilson -- 4. Diversity management / Roy C. Wood -- 5. The impact of information technology / Peter O'Connor and Gabriele Piccoli -- 6. Operational dilemmas / Michael Riley -- 7. Strategic choices in the international hospitality industry / Adee Athiyaman and Frank Go -- 8. Marketing options / Alex Gibson -- 9. International hospitality managers: past, present and future / Judie M. Gannon -- 10. Financial management / Paul Beals -- 11. Themes and prospects / Bob Brotherton --.
Summary: With contributions from leading figures in the field of hospitality manmagement across the world, this book looks at specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice.
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Includes bibliographical references.

1. Hotels / David Litteljohn -- 2. Restaurants / Stephen Ball and Linda Roberts -- 3. Contract foodservice / K. Michael Haywood and Geoff Wilson -- 4. Diversity management / Roy C. Wood -- 5. The impact of information technology / Peter O'Connor and Gabriele Piccoli -- 6. Operational dilemmas / Michael Riley -- 7. Strategic choices in the international hospitality industry / Adee Athiyaman and Frank Go -- 8. Marketing options / Alex Gibson -- 9. International hospitality managers: past, present and future / Judie M. Gannon -- 10. Financial management / Paul Beals -- 11. Themes and prospects / Bob Brotherton --.

With contributions from leading figures in the field of hospitality manmagement across the world, this book looks at specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice.

Machine converted from AACR2 source record.

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