Normal view MARC view ISBD view

The International hospitality industry : structure, characteristics and issues / edited by Bob Brotherton. - xiv, 236 pages : illustrations ; 25 cm

Includes bibliographical references.

1. Hotels / David Litteljohn -- 2. Restaurants / Stephen Ball and Linda Roberts -- 3. Contract foodservice / K. Michael Haywood and Geoff Wilson -- 4. Diversity management / Roy C. Wood -- 5. The impact of information technology / Peter O'Connor and Gabriele Piccoli -- 6. Operational dilemmas / Michael Riley -- 7. Strategic choices in the international hospitality industry / Adee Athiyaman and Frank Go -- 8. Marketing options / Alex Gibson -- 9. International hospitality managers: past, present and future / Judie M. Gannon -- 10. Financial management / Paul Beals -- 11. Themes and prospects / Bob Brotherton --.

With contributions from leading figures in the field of hospitality manmagement across the world, this book looks at specific sectors of the industry, such as restaurants, cruises, hotels and contract foodservice.

ISBN: 0750652950 9780750652957

Subjects--Topical Terms:
Hospitality industry

LC Class. No.: TX911 / .I582 2003

Dewey Class. No.: 647.068