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Managing employee relations in the hotel and catering industry / Rosemary E. Lucas.

By: Material type: TextTextPublisher: London ; New York : Cassell, 1995Description: xv, 317 pages ; 25 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 030432910X
  • 9780304329106
  • 0304328979
  • 9780304328970
Subject(s): DDC classification:
  • 647.2
LOC classification:
  • TX911.3.P4 L83 1995
Contents:
Acknowledgements -- Preface -- List of Abbreviations -- Pt. 1. The Employee Relations, Managerial and Employment Contexts -- 1. The Employee Relations Context -- 2. Managing in the Hotel and Catering Industry -- 3. Contemporary Issues and Practices in Employment and Work -- Pt. 2. The Employment Relationship -- 4. The Employment Relationship: Perspectives and Participants -- 5. Managing the Effort-Reward Bargain -- 6. Decision-Making: Methods and Processes -- 7. Procedures in the Employment Relationship -- 8. Managing Involvement and Commitment -- Pt. 3. Legal and Social Issues -- 9. Managing Workplace Employment Law -- 10. Managing Equality and Workplace Diversity in the Employment Relationship -- 11. Managing Health, Safety and Welfare -- 12. Conclusions and Future Issues -- Appendix 1 Workplace Industrial Relations Survey 1990 (WIRS3) -- Appendix 2 The Author's Perspective -- Appendix 3 Outline Summary of the Effect of European Community Law -- Appendix 4 Workplace Employment Law -- Appendix 5 Equalizing the Employment Relationship -- Appendix 6 Health and Safety Law -- Lists of Legal Cases, Statutes and Regulations -- Bibliography -- Index.
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Includes bibliographical references (pages 304-309) and index.

Acknowledgements -- Preface -- List of Abbreviations -- Pt. 1. The Employee Relations, Managerial and Employment Contexts -- 1. The Employee Relations Context -- 2. Managing in the Hotel and Catering Industry -- 3. Contemporary Issues and Practices in Employment and Work -- Pt. 2. The Employment Relationship -- 4. The Employment Relationship: Perspectives and Participants -- 5. Managing the Effort-Reward Bargain -- 6. Decision-Making: Methods and Processes -- 7. Procedures in the Employment Relationship -- 8. Managing Involvement and Commitment -- Pt. 3. Legal and Social Issues -- 9. Managing Workplace Employment Law -- 10. Managing Equality and Workplace Diversity in the Employment Relationship -- 11. Managing Health, Safety and Welfare -- 12. Conclusions and Future Issues -- Appendix 1 Workplace Industrial Relations Survey 1990 (WIRS3) -- Appendix 2 The Author's Perspective -- Appendix 3 Outline Summary of the Effect of European Community Law -- Appendix 4 Workplace Employment Law -- Appendix 5 Equalizing the Employment Relationship -- Appendix 6 Health and Safety Law -- Lists of Legal Cases, Statutes and Regulations -- Bibliography -- Index.

Machine converted from AACR2 source record.

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