Managing employee relations in the hotel and catering industry /
Lucas, Rosemary,
Managing employee relations in the hotel and catering industry / Rosemary E. Lucas. - xv, 317 pages ; 25 cm
Includes bibliographical references (pages 304-309) and index.
Acknowledgements -- Preface -- List of Abbreviations -- The Employee Relations, Managerial and Employment Contexts -- The Employee Relations Context -- Managing in the Hotel and Catering Industry -- Contemporary Issues and Practices in Employment and Work -- The Employment Relationship -- The Employment Relationship: Perspectives and Participants -- Managing the Effort-Reward Bargain -- Decision-Making: Methods and Processes -- Procedures in the Employment Relationship -- Managing Involvement and Commitment -- Legal and Social Issues -- Managing Workplace Employment Law -- Managing Equality and Workplace Diversity in the Employment Relationship -- Managing Health, Safety and Welfare -- Conclusions and Future Issues -- Appendix 1 Workplace Industrial Relations Survey 1990 (WIRS3) -- Appendix 2 The Author's Perspective -- Appendix 3 Outline Summary of the Effect of European Community Law -- Appendix 4 Workplace Employment Law -- Appendix 5 Equalizing the Employment Relationship -- Appendix 6 Health and Safety Law -- Lists of Legal Cases, Statutes and Regulations -- Bibliography -- Index. Pt. 1. 1. 2. 3. Pt. 2. 4. 5. 6. 7. 8. Pt. 3. 9. 10. 11. 12.
030432910X 9780304329106 0304328979 9780304328970
95002056
Hospitality industry--Personnel management
TX911.3.P4 / L83 1995
647.2
Managing employee relations in the hotel and catering industry / Rosemary E. Lucas. - xv, 317 pages ; 25 cm
Includes bibliographical references (pages 304-309) and index.
Acknowledgements -- Preface -- List of Abbreviations -- The Employee Relations, Managerial and Employment Contexts -- The Employee Relations Context -- Managing in the Hotel and Catering Industry -- Contemporary Issues and Practices in Employment and Work -- The Employment Relationship -- The Employment Relationship: Perspectives and Participants -- Managing the Effort-Reward Bargain -- Decision-Making: Methods and Processes -- Procedures in the Employment Relationship -- Managing Involvement and Commitment -- Legal and Social Issues -- Managing Workplace Employment Law -- Managing Equality and Workplace Diversity in the Employment Relationship -- Managing Health, Safety and Welfare -- Conclusions and Future Issues -- Appendix 1 Workplace Industrial Relations Survey 1990 (WIRS3) -- Appendix 2 The Author's Perspective -- Appendix 3 Outline Summary of the Effect of European Community Law -- Appendix 4 Workplace Employment Law -- Appendix 5 Equalizing the Employment Relationship -- Appendix 6 Health and Safety Law -- Lists of Legal Cases, Statutes and Regulations -- Bibliography -- Index. Pt. 1. 1. 2. 3. Pt. 2. 4. 5. 6. 7. 8. Pt. 3. 9. 10. 11. 12.
030432910X 9780304329106 0304328979 9780304328970
95002056
Hospitality industry--Personnel management
TX911.3.P4 / L83 1995
647.2