Welcome! : English for the travel and tourism industry /
Jones, Leo, 1943-
Welcome! : English for the travel and tourism industry / Leo Jones. - 2 v.
Student's book (126 p. : ill. ; 28 cm.) -- Teacher's book (107 p. : ill. ; 28 cm.) Different kinds of people -- Working in travel and tourism -- Being friendly and helpful -- When in Rome -- Dealing with enquiries -- International travel -- Different ways of travelling -- Asking questions -- Taking a booking -- The best way to get there -- Around the world -- Organising a trip -- Phone calls -- Using the phone -- How may I help you? -- Answering enquiries -- Taking messages -- Food and drink -- Good morning! -- Explaining dishes -- May I take your order? -- Drinks, snacks and desserts -- Eating habits -- Welcome to our restaurant! -- Letters and faxes -- Responding to enquiries -- Confirming reservations -- Avoiding mistakes -- We are very sorry -- Accommodation -- Reservations -- Checking in -- Facilities: Enjoy your stay! -- Giving information -- The best hotel for you -- The perfect hotel -- Money -- How would you like to pay? -- Changing money -- Explaining the bill -- Is service included? -- Travelling around -- To and from the airport -- Local knowledge -- Offering and requesting -- Car rental -- Motoring -- The best way to get there -- Problems -- Is there anything I can do? -- Dealing with complaints -- Better safe than sorry -- Difficult customers? -- Attractions and activities -- Seeing the sights -- Making suggestions and giving advice -- Sun, sea and sand? -- History and folklore -- A nice day out -- The future of tourism -- Communication activities. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50.
0521479010 (teacher's book) 0521479002 (student's book) 0521479029 (cassettes)
English language--Study and teaching--Foreign speakers.
English language--Textbooks for foreign speakers.
Tourism--Language
428.34
Welcome! : English for the travel and tourism industry / Leo Jones. - 2 v.
Student's book (126 p. : ill. ; 28 cm.) -- Teacher's book (107 p. : ill. ; 28 cm.) Different kinds of people -- Working in travel and tourism -- Being friendly and helpful -- When in Rome -- Dealing with enquiries -- International travel -- Different ways of travelling -- Asking questions -- Taking a booking -- The best way to get there -- Around the world -- Organising a trip -- Phone calls -- Using the phone -- How may I help you? -- Answering enquiries -- Taking messages -- Food and drink -- Good morning! -- Explaining dishes -- May I take your order? -- Drinks, snacks and desserts -- Eating habits -- Welcome to our restaurant! -- Letters and faxes -- Responding to enquiries -- Confirming reservations -- Avoiding mistakes -- We are very sorry -- Accommodation -- Reservations -- Checking in -- Facilities: Enjoy your stay! -- Giving information -- The best hotel for you -- The perfect hotel -- Money -- How would you like to pay? -- Changing money -- Explaining the bill -- Is service included? -- Travelling around -- To and from the airport -- Local knowledge -- Offering and requesting -- Car rental -- Motoring -- The best way to get there -- Problems -- Is there anything I can do? -- Dealing with complaints -- Better safe than sorry -- Difficult customers? -- Attractions and activities -- Seeing the sights -- Making suggestions and giving advice -- Sun, sea and sand? -- History and folklore -- A nice day out -- The future of tourism -- Communication activities. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50.
0521479010 (teacher's book) 0521479002 (student's book) 0521479029 (cassettes)
English language--Study and teaching--Foreign speakers.
English language--Textbooks for foreign speakers.
Tourism--Language
428.34