Communication : core interpersonal skills for health professionals / Gjyn O'Toole.
Material type: TextAnalytics: Show analyticsPublisher: Chatswood, N.S.W. : Elsevier, [2016]Copyright date: ©2016Edition: 3rd editionDescription: xiv, 408 pages : illustrations ; 25 cmContent type:- text
- unmediated
- volume
- 0729542440
- 9780729542449
- Core interpersonal skills for health professionals
- 610.696 23
- R118 .O86 2016
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Course reserves | |
---|---|---|---|---|---|---|---|---|
Book | North Campus North Campus Main Collection | 610.696 OTO (Browse shelf(Opens below)) | 1 | Issued | 23/09/2024 | A540210B | ||
Book | North Campus North Campus Main Collection | 610.696 OTO (Browse shelf(Opens below)) | 1 | Available | A540198B | |||
Book | South Campus South Campus Main Collection | 610.696 OTO (Browse shelf(Opens below)) | 1 | Available | A540202B | |||
Book | South Campus South Campus Main Collection | 610.696 OTO (Browse shelf(Opens below)) | 1 | Available | A540190B | |||
SL Book | South Campus South Campus Short Loan | 2Hr 610.696 OTO (Browse shelf(Opens below)) | 1 | Missing | A540206B | |||
SL Book | South Campus South Campus Short Loan | 2Hr 610.696 OTO (Browse shelf(Opens below)) | 1 | Missing | A540194B |
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Includes bibliographical references and index.
Section 1. The Significance of Effective Interpersonal Communication in the Health Professional : -- 1. Effective communication for health professionals -- 2. The overarching goal of communication for health professionals -- 3. The specific goals of communication for health professionals: 1 Introductions and providing information -- 4. The specific goals of communication for health professionals: 2 Questioning, comforting and confronting -- Section 2. Achieving Effective Communication by Developing Awareness within the Health Professional : -- 5. Awareness of and need for reflective practice -- 6. Awareness of self -- 7. Awareness of how personal assumptions affect communication -- 8. Awareness of the 'person/s' -- 9. Awareness of the effects of non-verbal communication -- 10. Awareness of listening to facilitate person/s-centred communication -- 11. Awareness of different environments that can affect communication -- Section 3. Managing the Realities of Communication as a Health Professional : -- 12. Holistic communication resulting in holistic care -- 13. Conflict and communication -- 14. Culturally congruent communication -- 15. Communicating with Indigenous Peoples -- 16. Misunderstandings and communication -- 17. Ethical communication -- 18. Providing health care by long-distance (remote) communication -- 19. Documentation: 'one-way' professional communication -- 20. Electronic or absent-audience communication -- Section 4. Scenarios to guide communication: Opportunities to practice communicating effectively with 'the Person/s' : -- 21. Person/s experiencing strong negative emotions -- 22. Person/s in particular stages of the lifespan -- 23. Person/s fulfilling particular life roles -- 24. Person/s experiencing particular conditions -- 25. Person/s in particular contexts.
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