Communication : core interpersonal skills for health professionals /
O'Toole, Gjyn,
Communication : core interpersonal skills for health professionals / Core interpersonal skills for health professionals Gjyn O'Toole. - 3rd edition. - xiv, 408 pages : illustrations ; 25 cm
Includes bibliographical references and index.
The Significance of Effective Interpersonal Communication in the Health Professional : -- Effective communication for health professionals -- The overarching goal of communication for health professionals -- The specific goals of communication for health professionals: 1 Introductions and providing information -- The specific goals of communication for health professionals: 2 Questioning, comforting and confronting -- Achieving Effective Communication by Developing Awareness within the Health Professional : -- Awareness of and need for reflective practice -- Awareness of self -- Awareness of how personal assumptions affect communication -- Awareness of the 'person/s' -- Awareness of the effects of non-verbal communication -- Awareness of listening to facilitate person/s-centred communication -- Awareness of different environments that can affect communication -- Managing the Realities of Communication as a Health Professional : -- Holistic communication resulting in holistic care -- Conflict and communication -- Culturally congruent communication -- Communicating with Indigenous Peoples -- Misunderstandings and communication -- Ethical communication -- Providing health care by long-distance (remote) communication -- Documentation: 'one-way' professional communication -- Electronic or absent-audience communication -- Scenarios to guide communication: Opportunities to practice communicating effectively with 'the Person/s' : -- Person/s experiencing strong negative emotions -- Person/s in particular stages of the lifespan -- Person/s fulfilling particular life roles -- Person/s experiencing particular conditions -- Person/s in particular contexts. Section 1. 1. 2. 3. 4. Section 2. 5. 6. 7. 8. 9. 10. 11. Section 3. 12. 13. 14. 15. 16. 17. 18. 19. 20. Section 4. 21. 22. 23. 24. 25.
0729542440 9780729542449
Communication in medicine.
Medical personnel and patient.
Interpersonal communication.
Communication.
Professional-Patient Relations.
Professional-Family Relations.
Cultural Competency.
R118 / .O86 2016
610.696
Communication : core interpersonal skills for health professionals / Core interpersonal skills for health professionals Gjyn O'Toole. - 3rd edition. - xiv, 408 pages : illustrations ; 25 cm
Includes bibliographical references and index.
The Significance of Effective Interpersonal Communication in the Health Professional : -- Effective communication for health professionals -- The overarching goal of communication for health professionals -- The specific goals of communication for health professionals: 1 Introductions and providing information -- The specific goals of communication for health professionals: 2 Questioning, comforting and confronting -- Achieving Effective Communication by Developing Awareness within the Health Professional : -- Awareness of and need for reflective practice -- Awareness of self -- Awareness of how personal assumptions affect communication -- Awareness of the 'person/s' -- Awareness of the effects of non-verbal communication -- Awareness of listening to facilitate person/s-centred communication -- Awareness of different environments that can affect communication -- Managing the Realities of Communication as a Health Professional : -- Holistic communication resulting in holistic care -- Conflict and communication -- Culturally congruent communication -- Communicating with Indigenous Peoples -- Misunderstandings and communication -- Ethical communication -- Providing health care by long-distance (remote) communication -- Documentation: 'one-way' professional communication -- Electronic or absent-audience communication -- Scenarios to guide communication: Opportunities to practice communicating effectively with 'the Person/s' : -- Person/s experiencing strong negative emotions -- Person/s in particular stages of the lifespan -- Person/s fulfilling particular life roles -- Person/s experiencing particular conditions -- Person/s in particular contexts. Section 1. 1. 2. 3. 4. Section 2. 5. 6. 7. 8. 9. 10. 11. Section 3. 12. 13. 14. 15. 16. 17. 18. 19. 20. Section 4. 21. 22. 23. 24. 25.
0729542440 9780729542449
Communication in medicine.
Medical personnel and patient.
Interpersonal communication.
Communication.
Professional-Patient Relations.
Professional-Family Relations.
Cultural Competency.
R118 / .O86 2016
610.696