Project management for engineering and technology / by David L. Goetsch.

Includes index.

Preface p. xiii -- Overview of Project Management -- Overview of Project Management -- Project Defined -- Need for Project Managers -- Essential Elements of a Project -- Internal Versus External Projects -- Speaking the Language of Project Management -- Project Success Criteria -- People Skills in Project Management -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Roles and Responsibilities of Project Managers -- The Project Manager's Functions -- Process Functions of Project Managers -- People Functions of Project Managers -- Characteristics of an Effective Project Manager -- Functional, Matrix, and Project-Based Organizations -- Project Management Certifications -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Management-Process Functions -- Project Initiation -- Outcomes of the Project Initiation Phase -- Project Description -- Project Feasibility Analysis -- Project Concept Document -- Project Charter -- Stakeholder Register -- Project Kickoff Meeting -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activity -- Endnotes -- Project Planning: The Schedule -- Benefits of Planning and Scheduling -- The Planning and Scheduling Process -- Developing the Work Breakdown Structure -- Key Facts About Developing a WBS -- The WBS Dictionary -- Enterprise Environmental Factors -- Estimating Activity Duration and Sequencing Activities -- Displaying the Project Schedule -- The CPM Network Diagram -- Scheduling Software and Combined Schedule Formats -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Planning: The Cost Estimate and Budget -- The Cost Estimate -- Costs to Be Included in Estimates -- Estimating Methods -- Estimating Products -- The Budget -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Planning: Human Resource, Communication, Procurement, and Quality Plans -- The Human Resource Plan -- The Communication Plan -- Procurement Plan -- The Quality Management Plan -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Planning: The Risk Management Plan -- Risk Defined -- Risk Management Defined -- Classifications of Risk Factors -- Risk as it Relates to Project Success Criteria -- Risk Identification Process -- Qualitative Risk Analysis -- Quantitative Risk Analysis -- Quantitative Analysis Tools -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Execution: Build the Project Team -- Teambuilding Defined -- Common Mission: The Basis of Effective Teamwork -- Building the Project Team -- Explaining the Roles of Team Members -- Explain How the Team Is Supposed to Operate -- Four-Step Model for Building Effective Teams -- Initiating the Team's Work -- Teams Should Be Coached -- Handling Conflict in Teams -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Execution: Procurements -- Procurement Methods -- Preparing an RFP or RFQ Package -- Bonds, Addenda, and Alternates -- Contracts for Subcontractors and Materials Suppliers -- Evaluating Bidders and Bids -- Ethics in Procurement -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Monitoring and Control -- Monitoring and Controlling Scope -- Monitoring and Controlling the Schedule -- Monitoring and Controlling Costs -- Quality Monitoring and Control Methods -- Monitoring and Controlling Risk -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Closeout -- Steps in the Project Closeout Process -- Verify the Scope -- Close Out the Contract -- Close Out the Administrative Aspects of the Project -- Conduct a Lessons-Learned Review -- Develop the Project Closeout Report -- Recognize Team Members -- Complete the Final Step -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Management-People Functions -- Project Managers as Team Leaders -- Leadership Defined -- Influencing Team Members -- Eight Cs of Leadership for Project Managers -- Caring and Leadership -- Competence and Leadership -- Character and Leadership -- Communication and Leadership -- Clarity and Leadership -- Commitment and Leadership -- Courage and Leadership -- Credibility and Leadership -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activity -- Project Managers as Motivators -- Motivation Defined -- Motivational Context -- Basic Survival Needs and Motivation -- Safety and Security Needs and Motivation -- Social Needs and Motivation -- Esteem Needs and Motivation -- Self-Actualization Needs and Motivation -- Developing Personal Motivation Plans -- Additional Motivation Strategies -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Endnotes -- Project Managers as Communicators and Negotiators -- Begin with a Communication Plan -- Communication Skills Can Be Learned -- Communication Defined -- Communication Is a Process -- Not All Communication Is Effective -- Factors That Can Inhibit Communication -- Listening Well Improves Communication -- Nonverbal Communication -- Verbal Communication -- Communicating Corrective Feedback -- Written Communication -- Influencing and Negotiating in Project Management -- Negotiation Defined -- Characteristics of Effective Negotiators -- Preparation and Successful Negotiations -- Conducting Negotiations -- After Agreeing-Follow Through -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Managers and Personal Time Management -- Poor Time Management and Team Performance -- Common Time Management Problems and Their Solutions -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Managers and Change -- Change Management Model for Project Managers -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Managers and Diversity -- Diversity Defined -- Diversity-Related Concepts -- Prejudice is Learned Behavior That Can Be Unlearned -- Overcoming Prejudice and Embracing Diversity -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Project Managers and Adversity -- Do Not Give Up and Never Quit -- Face Adversity and Overcome It -- Accept Adversity as a Normal Part of Life -- Accept That Life Can Be Unfair -- Help Team Members Who Are Facing Adversity -- Dealing with Micromanagers Who Create Problems -- Summary -- Key Terms and Concepts -- Review Questions -- Application Activities -- Index.