Getting past no : negotiating in difficult situations / William Ury.
Material type: TextPublisher: New York : Bantam Books, 1993Copyright date: ©1993Edition: Revised editionDescription: xv, 189 pages : illustrations ; 21 cmContent type:- text
- unmediated
- volume
- 0553371312
- 9780553371314
- 158.5 23
- BF637.N4 U79 1991
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Course reserves | |
---|---|---|---|---|---|---|---|---|
SL 3 Day Loan | City Campus City Campus Short Loan | 3Day 158.5 URY (Browse shelf(Opens below)) | 1 | Available | A516207B | |||
Book | City Campus City Campus Main Collection | 158.5 URY (Browse shelf(Opens below)) | 2 | Available | A516145B | |||
Book | City Campus City Campus Main Collection | 158.5 URY (Browse shelf(Opens below)) | 3 | Available | A516205B | |||
Book | City Campus City Campus Main Collection | 158.5 URY (Browse shelf(Opens below)) | 4 | Available | A516206B | |||
Book | City Campus City Campus Main Collection | 158.5 URY (Browse shelf(Opens below)) | 5 | Available | A516208B |
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Includes bibliographical references.
I. Getting ready : -- Overview: breaking through barriers to cooperation -- Prologue: prepare, prepare, prepare -- II. Using the breakthrough strategy : -- 1. Don't react: Go to the balcony -- 2. Don't argue: Step to their side -- 3. Don't reject: Reframe -- 4. Don't push: Build them a golden bridge -- 5. Don't escalate: Use power to educate -- III. Turning adversaries into partners : -- Conclusion.
From the co-author of the two-million copy bestseller "Getting to Yes," a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiation strategies, "Getting Past No" reveals how to turn adversaries into negotiating partners.
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