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Getting past no : negotiating in difficult situations / William Ury.

By: Material type: TextTextPublisher: New York : Bantam Books, 1993Copyright date: ©1993Edition: Revised editionDescription: xv, 189 pages : illustrations ; 21 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0553371312
  • 9780553371314
Subject(s): DDC classification:
  • 158.5 23
LOC classification:
  • BF637.N4 U79 1991
Online resources:
Contents:
I. Getting ready : -- Overview: breaking through barriers to cooperation -- Prologue: prepare, prepare, prepare -- II. Using the breakthrough strategy : -- 1. Don't react: Go to the balcony -- 2. Don't argue: Step to their side -- 3. Don't reject: Reframe -- 4. Don't push: Build them a golden bridge -- 5. Don't escalate: Use power to educate -- III. Turning adversaries into partners : -- Conclusion.
Summary: From the co-author of the two-million copy bestseller "Getting to Yes," a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiation strategies, "Getting Past No" reveals how to turn adversaries into negotiating partners.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode Course reserves
SL 3 Day Loan City Campus City Campus Short Loan 3Day 158.5 URY (Browse shelf(Opens below)) 1 Available A516207B

Introduction to Conflict Resolution

Book City Campus City Campus Main Collection 158.5 URY (Browse shelf(Opens below)) 2 Available A516145B
Book City Campus City Campus Main Collection 158.5 URY (Browse shelf(Opens below)) 3 Available A516205B
Book City Campus City Campus Main Collection 158.5 URY (Browse shelf(Opens below)) 4 Available A516206B
Book City Campus City Campus Main Collection 158.5 URY (Browse shelf(Opens below)) 5 Available A516208B

Includes bibliographical references.

I. Getting ready : -- Overview: breaking through barriers to cooperation -- Prologue: prepare, prepare, prepare -- II. Using the breakthrough strategy : -- 1. Don't react: Go to the balcony -- 2. Don't argue: Step to their side -- 3. Don't reject: Reframe -- 4. Don't push: Build them a golden bridge -- 5. Don't escalate: Use power to educate -- III. Turning adversaries into partners : -- Conclusion.

From the co-author of the two-million copy bestseller "Getting to Yes," a state-of-the-art book on negotiation in the '90s. Featuring an all-new chapter to familiarize readers with the main concepts of "Getting to Yes" and other negotiation strategies, "Getting Past No" reveals how to turn adversaries into negotiating partners.

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