Key concepts in hospitality management / edited by Roy C. Wood.
Material type: TextSeries: SAGE key conceptsPublisher: Los Angeles : SAGE, 2013Description: xiv, 180 p. ; 25 cmISBN:- 144620068X (hbk.)
- 9781446200681 (hbk.)
- 1446200698 (pbk.)
- 9781446200698 (pbk.)
- 647.94068 23
- TX911.3.M27 K475 2013
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | North Campus City Campus Main Collection | 647.94068 KEY (Browse shelf(Opens below)) | 1 | Issued | 04/10/2024 | A480218B |
Browsing City Campus shelves, Shelving location: City Campus Main Collection Close shelf browser (Hides shelf browser)
647.94068 HOS Hospitality management : a brief introduction / | 647.94068 HOS Hospitality experience : an introduction to hospitality management / | 647.94068 HUN Hospitality supervision. Level 3 S/NVQ / | 647.94068 KEY Key concepts in hospitality management / | 647.94068 LOC The international hotel industry : sustainable management / | 647.94068 MAN Managing coastal tourism resorts : a global perspective / | 647.94068 MIL Resorts : management and operation / |
Includes bibliographical references.
Accommodation, Lodging and Facilities Management / Roy C. Wood -- Beverages and Beverage Management / Gareth Currie -- Consumer Behaviour in Hospitality / Bert Smit -- Customer Relationship Management in Hospitality / Olaf W. Hermans -- Design for Hotels / Geoff Maree -- Entrepreneurship in Hospitality / Stephen Ball -- Food, Beverage and Restaurant Management / Gareth Currie -- Food Production and Service Systems / Roy C. Wood -- Franchising / E. Hachemi Aliouche and Udo A. Schlentrich -- Front Office Management / Simen Kooi -- Gastronomy and Haute Cuisine / Marc B. Stierand -- The Hospitality Finance Environment / John Mackillop -- Hospitality and Hospitality Management / Bob Brotherton -- Hospitality Management Education / Roy C. Wood -- Hotels, Hospitality and Sustainability / Frans Melissen -- Hotels and the Internet / Peter O'Connor -- Hotels and Security / Protyush Banerjee -- Housekeeping Management / Marina Brinkman-Staneva.
Human Resource Management in Hospitality / Yvonne Guerrier -- Income Statements in Hospitality Finance / Rob van Ginneken -- Industry Structure and Sectors in Hospitality / Michael Schwarz -- Information Technology in Hospitality / Peter O'Connor -- Innovation in Hospitality / Marc B. Stierand -- Investing in Hotels / Constantinos Verginis -- Marketing in Hospitality / Susan Horner and John Swarbrooke -- The Meal Experience / Roy C. Wood -- Meetings, Incentives, Conferences/conventions and Events/exhibitions (MICE) / Udo A. Schlentrich -- Operations Management in Hospitality / G. Barry O'Mahony -- Organizational Behaviour in Hospitality / Yvonne Guerrier -- Procurement in Hospitality / Jane F. Eastham and Alisha Ali -- Revenue Management / Stan Josephi -- Service Quality in Hospitality / G. Barry O'Mahony -- Service, Service Industries and the Hospitality Sector / Roy C. Wood -- Strategy and Strategic Management in Hospitality / Theodore Benetatos -- Women, Gender and Hospitality Employment / Judi Brownell.
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