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Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross.

By: Material type: TextTextPublisher: Basingstoke ; New York : Palgrave Macmillan, 2011Description: xii, 210 pages : illustrations ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0230218040
  • 9780230218048
Subject(s): DDC classification:
  • 361.3014 22
LOC classification:
  • HV29.7 .W66 2011
Contents:
Machine generated contents note: -- Introduction -- Introducing Communication Skills -- Basic 'Universal' Communication Skills -- Working with Children -- Working with Young People with Offending Behaviour -- Working with Parents -- Working with People who Use Substances -- Working with Adults with Mental Health Problems -- Working with Adults with Disabilities -- Working with Refugees and Asylum Seekers -- Working with Older People -- Conclusion -- Research Appendix.
Summary: "This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"-- Provided by publisher.
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Includes bibliographical references and index.

Machine generated contents note: -- Introduction -- Introducing Communication Skills -- Basic 'Universal' Communication Skills -- Working with Children -- Working with Young People with Offending Behaviour -- Working with Parents -- Working with People who Use Substances -- Working with Adults with Mental Health Problems -- Working with Adults with Disabilities -- Working with Refugees and Asylum Seekers -- Working with Older People -- Conclusion -- Research Appendix.

"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"-- Provided by publisher.

Machine converted from AACR2 source record.

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