Specialist communication skills for social workers : focusing on service users' needs /
Woodcock-Ross, Johanna, 1969-
Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross. - xii, 210 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Machine generated contents note: -- Introduction -- Introducing Communication Skills -- Basic 'Universal' Communication Skills -- Working with Children -- Working with Young People with Offending Behaviour -- Working with Parents -- Working with People who Use Substances -- Working with Adults with Mental Health Problems -- Working with Adults with Disabilities -- Working with Refugees and Asylum Seekers -- Working with Older People -- Conclusion -- Research Appendix.
"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"--
0230218040 9780230218048
2011004353
Communication in social work.
Social workers
HV29.7 / .W66 2011
361.3014
Specialist communication skills for social workers : focusing on service users' needs / Johanna Woodcock Ross. - xii, 210 pages : illustrations ; 24 cm
Includes bibliographical references and index.
Machine generated contents note: -- Introduction -- Introducing Communication Skills -- Basic 'Universal' Communication Skills -- Working with Children -- Working with Young People with Offending Behaviour -- Working with Parents -- Working with People who Use Substances -- Working with Adults with Mental Health Problems -- Working with Adults with Disabilities -- Working with Refugees and Asylum Seekers -- Working with Older People -- Conclusion -- Research Appendix.
"This book provides students with a solid understanding of the issues involved in effective communication within social work settings. It combines practice examples with a clear theoretical approach, demonstrating the subtleties of communication with service users and carers from a diverse range of social groups"--
0230218040 9780230218048
2011004353
Communication in social work.
Social workers
HV29.7 / .W66 2011
361.3014