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Marketing management : a relationship approach / Svend Hollensen.

By: Material type: TextTextPublisher: Harlow, England ; New York : Pearson Education, [2010]Copyright date: ©2010Edition: Second editionDescription: xxxv, 656 pages : colour illustrations ; 27 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0273706837
  • 9780273706830
Subject(s): DDC classification:
  • 658.8 22
LOC classification:
  • HF5415.55 .H65 2010
Contents:
Identification of the firm's core competences -- Development of the firm's competitive advantage -- Customer behaviour -- Competitor analysis and intelligence -- Analysing relationships in the value chain -- SWOT analysis, strategic marketing planning, and portfolio analysis -- Segmentation, targeting, positioning, and competitive strategies -- CSR strategy and the sustainable global value chain -- Establishing, developing, and managing buyer-seller relationships -- Product and service decisions -- Pricing decisions -- Distribution decisions -- Communication decisions -- Organising and implementing the marketing plan -- Budgeting and controlling.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 658.8 HOL (Browse shelf(Opens below)) 1 Available A452054B
Book City Campus City Campus Main Collection 658.8 HOL (Browse shelf(Opens below)) 1 Available A490605B
Book City Campus City Campus Main Collection 658.8 HOL (Browse shelf(Opens below)) 1 Available A490609B
Book South Campus South Campus Main Collection 658.8 HOL (Browse shelf(Opens below)) 1 Available A490613B
Book South Campus South Campus Main Collection 658.8 HOL (Browse shelf(Opens below)) 1 Available A490617B

Includes bibliographical references and index.

Identification of the firm's core competences -- Development of the firm's competitive advantage -- Customer behaviour -- Competitor analysis and intelligence -- Analysing relationships in the value chain -- SWOT analysis, strategic marketing planning, and portfolio analysis -- Segmentation, targeting, positioning, and competitive strategies -- CSR strategy and the sustainable global value chain -- Establishing, developing, and managing buyer-seller relationships -- Product and service decisions -- Pricing decisions -- Distribution decisions -- Communication decisions -- Organising and implementing the marketing plan -- Budgeting and controlling.

Machine converted from AACR2 source record.

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