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Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan.

By: Contributor(s): Material type: TextTextSeries: Oxford higher educationPublisher: New Delhi : Oxford University Press, 2009Edition: Second editionDescription: xii, 732 pages : illustrations (some colour) ; 25 cm + 1 videodisc (12 cm)Content type:
  • text
  • two-dimensional moving image
Media type:
  • unmediated
  • video
Carrier type:
  • volume
  • videodisc
ISBN:
  • 0198061099
  • 9780198061090
Subject(s): DDC classification:
  • 647.94068 22
LOC classification:
  • TX928 .R34 2009
Contents:
1. The Hotel Industry - An Overview -- 2. The Housekeeping Department -- 3. Managing Housekeeping Personnel -- 4. Contracts and Outsourcing -- 5. Planning Housekeeping Operations -- 6. Daily Routines and Sytems -- 7. Housekeeping Inventories -- 8. Composition, Care, and Cleaning of Different Surfaces -- 9. Hotel Guestrooms -- 10. Standard Contents of a Guestroom -- 11. Cleaning Guestrooms -- 12. Cleaning Public Areas -- 13. Supervision in Housekeeping -- 14. Housekeeping Control Desk -- 15. Budgeting for Housekeeping Expenses -- 16. Textiles -- 17. Linen and Laundry Options -- 18. Uniforms -- 19. Sewing Room -- 20. Safety and Security -- 21. Ergonomics in Housekeeping -- 22. Pest Control and Waste Disposal -- 23. Internal Environment -- 24. Interior Designing -- 25. Interior Decoration -- 26. Hotel Renovation -- 27. Flower Arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New Property Operations -- 31. Changing Trends in Housekeeping.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 647.94068 RAG (Browse shelf(Opens below)) 1 Available A504929B
Accompanying Material City Campus City Campus Main Collection 647.94068 RAG ACCOMPANYING DISC (Browse shelf(Opens below)) 1 Not for loan A491478B

Includes index.

Accompanied by: 1 videodisc (DVD)

1. The Hotel Industry - An Overview -- 2. The Housekeeping Department -- 3. Managing Housekeeping Personnel -- 4. Contracts and Outsourcing -- 5. Planning Housekeeping Operations -- 6. Daily Routines and Sytems -- 7. Housekeeping Inventories -- 8. Composition, Care, and Cleaning of Different Surfaces -- 9. Hotel Guestrooms -- 10. Standard Contents of a Guestroom -- 11. Cleaning Guestrooms -- 12. Cleaning Public Areas -- 13. Supervision in Housekeeping -- 14. Housekeeping Control Desk -- 15. Budgeting for Housekeeping Expenses -- 16. Textiles -- 17. Linen and Laundry Options -- 18. Uniforms -- 19. Sewing Room -- 20. Safety and Security -- 21. Ergonomics in Housekeeping -- 22. Pest Control and Waste Disposal -- 23. Internal Environment -- 24. Interior Designing -- 25. Interior Decoration -- 26. Hotel Renovation -- 27. Flower Arrangement -- 28. Horticulture -- 29. Ecotels -- 30. New Property Operations -- 31. Changing Trends in Housekeeping.

Machine converted from AACR2 source record.

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