Hotel housekeeping : operations and management /

Raghubalan, G.,

Hotel housekeeping : operations and management / G. Raghubalan, Smritee Raghubalan. - Second edition. - xii, 732 pages : illustrations (some colour) ; 25 cm + 1 videodisc (12 cm). - Oxford higher education . - Oxford higher education. .

Includes index. Accompanied by: 1 videodisc (DVD)

The Hotel Industry - An Overview -- The Housekeeping Department -- Managing Housekeeping Personnel -- Contracts and Outsourcing -- Planning Housekeeping Operations -- Daily Routines and Sytems -- Housekeeping Inventories -- Composition, Care, and Cleaning of Different Surfaces -- Hotel Guestrooms -- Standard Contents of a Guestroom -- Cleaning Guestrooms -- Cleaning Public Areas -- Supervision in Housekeeping -- Housekeeping Control Desk -- Budgeting for Housekeeping Expenses -- Textiles -- Linen and Laundry Options -- Uniforms -- Sewing Room -- Safety and Security -- Ergonomics in Housekeeping -- Pest Control and Waste Disposal -- Internal Environment -- Interior Designing -- Interior Decoration -- Hotel Renovation -- Flower Arrangement -- Horticulture -- Ecotels -- New Property Operations -- Changing Trends in Housekeeping. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31.

0198061099 9780198061090


Hotel housekeeping.

TX928 / .R34 2009

647.94068

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