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Conflict management / Baden Eunson.

By: Material type: TextTextPublisher: Milton, Qld. : Wiley, 2007Description: xii, 122 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0731406516
  • 9780731406517
Subject(s): DDC classification:
  • 658.4053 22
Contents:
Introduction -- 1. Conflict : the basics -- 2. Conflict development -- 3. Approaches to managing conflict -- 4. Negotiation : the basics -- 5. Positions, concessions and interests -- 6. Getting ready to negotiate -- 7. Negotiation styles -- 8. Negotiation tools and planning -- Conclusion.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 658.4053 EUN (Browse shelf(Opens below)) 1 Available A326333B

Includes index.

Introduction -- 1. Conflict : the basics -- 2. Conflict development -- 3. Approaches to managing conflict -- 4. Negotiation : the basics -- 5. Positions, concessions and interests -- 6. Getting ready to negotiate -- 7. Negotiation styles -- 8. Negotiation tools and planning -- Conclusion.

Machine converted from AACR2 source record.

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