Conflict management / Baden Eunson.
Material type: TextPublisher: Milton, Qld. : Wiley, 2007Description: xii, 122 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 0731406516
- 9780731406517
- 658.4053 22
Contents:
Introduction -- 1. Conflict : the basics -- 2. Conflict development -- 3. Approaches to managing conflict -- 4. Negotiation : the basics -- 5. Positions, concessions and interests -- 6. Getting ready to negotiate -- 7. Negotiation styles -- 8. Negotiation tools and planning -- Conclusion.
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 658.4053 EUN (Browse shelf(Opens below)) | 1 | Available | A326333B |
Includes index.
Introduction -- 1. Conflict : the basics -- 2. Conflict development -- 3. Approaches to managing conflict -- 4. Negotiation : the basics -- 5. Positions, concessions and interests -- 6. Getting ready to negotiate -- 7. Negotiation styles -- 8. Negotiation tools and planning -- Conclusion.
Machine converted from AACR2 source record.
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