Human resource management in sport and recreation / Packianathan Chelladurai.

Includes bibliographical references (pages 315-329) and index.

Introduction: Services and Human Resources in Sport and Recreation -- Part I. Human Resources in Sport and Recreation -- 1. Volunteers and Volunteerism -- The Need for Volunteerism -- Volunteer Organizations -- People Who Volunteer -- Why People Volunteer -- Altruism and Volunteerism -- Summary -- Your Perspectives -- 2. Professionals and Professionalism -- Characteristics of a Profession -- Process of Professionalization -- Semi-Professions, Mimic Professions, and Deprofessionalization -- Professional Status of Sport Management and Sport and Recreation Services -- Professionalism and Volunteerism -- Summary -- Your Perspectives -- 3. Clients As Human Resources -- Customer As Input, Throughput, and Output -- Customer Participation in Sport and Recreation Services -- Client Motives for Participation -- Client Motivation and Sport Management -- Summary -- Your Perspectives -- Part II. Individual Differences in Human Resources -- 4. Abilities -- Issues Over Ability -- Cognitive Abilities -- Emotional Intelligence -- Psychomotor Abilities -- Summary -- Your Perspectives -- 5. Personality -- Determinants of Personality -- Type Theories -- Trait Theories -- Personality and Organizational Behavior -- Summary -- Your Perspectives -- 6. Values -- Values, Beliefs, Attitudes, and Norms -- Sources of Values -- Terminal and Instrumental Values -- Hierarchy of Values -- Value Types -- Functions of Values -- Values in Organizations -- American Values and Sport -- Summary -- Your Perspectives -- 7. Motivation -- A Model of Motivation -- Motivation As Personal Investment -- Summary -- Your Perspectives -- Part III. Human Resource Practices -- 8. Organizational Justice -- Distributive Justice -- Procedural Justice -- Interactional Justice -- Summary -- Your Perspectives -- 9. Job Design -- Job Enrichment -- Task Attributes -- Motivational Properties of Tasks -- Implementing Task Attributes -- Task Attributes and Individual Differences -- Other Approaches to Job Design -- Task Dependence, Coordination, and Variability -- Summary -- Your Perspectives -- 10. Staffing and Career Considerations -- Purposes of Staffing -- Focuses of Staffing -- Matching People and Jobs -- Psychological Contract -- Career Considerations -- Mentoring -- Summary -- Your Perspectives -- 11. Leadership -- Leader Behavior -- Multidimensional Model of Leadership -- Transformational and Transactional Leadership -- Leadership and Decision Making -- Decision Styles -- Problem Attributes -- Summary -- Your Perspectives -- 12. Performance Appraisal -- Purposes of Performance Appraisal -- What Should Be Evaluated -- When to Conduct Performance Appraisal -- Who Should Do the Appraisal? -- Errors in Rating -- Summary -- Your Perspectives -- 13. Reward Systems -- Purposes of Reward Systems -- Types of Rewards -- Bases of Rewards -- Reward Systems and Member Preferences -- Summary -- Your Perspectives -- Part IV. Attitudinal Outcomes -- 14. Satisfaction -- Theories of Job Satisfaction -- Satisfaction With Volunteer Work -- Part icipant. Satisfaction -- Measurement of Satisfaction -- Summary -- Your Perspectives -- 15. Commitment -- Multidimensionality of Organizational Commitment -- Occupational Commitment -- Development and Effects of Organizational Commitment -- Correlates of Organizational Commitment -- Summary -- Your Perspectives -- 16. Internal Marketing and Human Resource Management -- Production and Marketing of Products -- Triangle of Marketing -- Definition of Internal Marketing -- Process vs. People Orientation in Internal Marketing -- Marketing Principles in Internal Operations -- Internal Marketing As a Tool for Change -- Internal Marketing and Human Resource Management -- Marketing Department vs. Marketing Functions -- Issues in Internal Marketing -- Summary -- Conclusion: Founding and Guiding Themes.

Machine converted from AACR2 source record.