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Communication and culture : a guide for practice / Cynthia Gallois, Victor J. Callan.

By: Contributor(s): Material type: TextTextSeries: Wiley series in culture and professional practicePublisher: Chichester, England ; New York : Wiley, [1997]Copyright date: ©1997Description: x, 172 pages ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0471966223
Subject(s): DDC classification:
  • 303.482 20
LOC classification:
  • GN345.6 .G37 1997
Contents:
1. Introduction: the challenge of intercultural communication -- 2. Values and rules: the impact of culture on communication -- 3. Culture, language and non verbal communication -- 4. Culture, self-expression and maintaining relationships -- 5. Social identity, prejudice and intercultural communication -- 6. Intercultural communication within organisations -- 7. Intercultural communication with clients and customers -- 8. Using intercultural communication skills: conclusions and strategies.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book City Campus City Campus Main Collection 303.482 GAL (Browse shelf(Opens below)) 1 Available A156337B

Includes bibliographical references (pages [155]-164) and indexes.

1. Introduction: the challenge of intercultural communication -- 2. Values and rules: the impact of culture on communication -- 3. Culture, language and non verbal communication -- 4. Culture, self-expression and maintaining relationships -- 5. Social identity, prejudice and intercultural communication -- 6. Intercultural communication within organisations -- 7. Intercultural communication with clients and customers -- 8. Using intercultural communication skills: conclusions and strategies.

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