Communication and culture : a guide for practice / Cynthia Gallois, Victor J. Callan.
Material type: TextSeries: Wiley series in culture and professional practicePublisher: Chichester, England ; New York : Wiley, [1997]Copyright date: ©1997Description: x, 172 pages ; 23 cmContent type:- text
- unmediated
- volume
- 0471966223
- 303.482 20
- GN345.6 .G37 1997
Contents:
1. Introduction: the challenge of intercultural communication -- 2. Values and rules: the impact of culture on communication -- 3. Culture, language and non verbal communication -- 4. Culture, self-expression and maintaining relationships -- 5. Social identity, prejudice and intercultural communication -- 6. Intercultural communication within organisations -- 7. Intercultural communication with clients and customers -- 8. Using intercultural communication skills: conclusions and strategies.
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Book | City Campus City Campus Main Collection | 303.482 GAL (Browse shelf(Opens below)) | 1 | Available | A156337B |
Includes bibliographical references (pages [155]-164) and indexes.
1. Introduction: the challenge of intercultural communication -- 2. Values and rules: the impact of culture on communication -- 3. Culture, language and non verbal communication -- 4. Culture, self-expression and maintaining relationships -- 5. Social identity, prejudice and intercultural communication -- 6. Intercultural communication within organisations -- 7. Intercultural communication with clients and customers -- 8. Using intercultural communication skills: conclusions and strategies.
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