Communication and culture : a guide for practice /
Gallois, Cynthia,
Communication and culture : a guide for practice / Cynthia Gallois, Victor J. Callan. - x, 172 pages ; 23 cm. - Wiley series in culture and professional practice . - Wiley series in culture and professional practice. .
Includes bibliographical references (pages [155]-164) and indexes.
Introduction: the challenge of intercultural communication -- Values and rules: the impact of culture on communication -- Culture, language and non verbal communication -- Culture, self-expression and maintaining relationships -- Social identity, prejudice and intercultural communication -- Intercultural communication within organisations -- Intercultural communication with clients and customers -- Using intercultural communication skills: conclusions and strategies. 1. 2. 3. 4. 5. 6. 7. 8.
0471966223
96042121
Intercultural communication.
Communication and culture
GN345.6 / .G37 1997
303.482
Communication and culture : a guide for practice / Cynthia Gallois, Victor J. Callan. - x, 172 pages ; 23 cm. - Wiley series in culture and professional practice . - Wiley series in culture and professional practice. .
Includes bibliographical references (pages [155]-164) and indexes.
Introduction: the challenge of intercultural communication -- Values and rules: the impact of culture on communication -- Culture, language and non verbal communication -- Culture, self-expression and maintaining relationships -- Social identity, prejudice and intercultural communication -- Intercultural communication within organisations -- Intercultural communication with clients and customers -- Using intercultural communication skills: conclusions and strategies. 1. 2. 3. 4. 5. 6. 7. 8.
0471966223
96042121
Intercultural communication.
Communication and culture
GN345.6 / .G37 1997
303.482