Conflict management : a communication skills approach.
Material type:
TextPublisher: Englewood Cliffs, N.J. : Prentice-Hall, 1989Description: xv, 201 pISBN: - 0131675036
- 303.6
Contents:
Preface -- Introduction -- 1. The Nature of Conflict -- 2. The Languages of Conflict Management: Oral Strategies for Supportive Communication Climate -- 3. The Language of Conflict Management: Nonverbal Strategies for a Supportive Communication Environment -- 4. Gender Differences: The Impact of Communication Style on Conflict Management -- 5. Cross-Cultural Awareness in Conflict Management -- 6. How Writing Styles Can Create Conflict -- 7. Conclusion -- References -- Author index -- Subject index.
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | City Campus City Campus Main Collection | 303.6 BOR (Browse shelf(Opens below)) | 1 | Available | A041978B |
Browsing City Campus shelves, Shelving location: City Campus Main Collection Close shelf browser (Hides shelf browser)
Preface -- Introduction -- 1. The Nature of Conflict -- 2. The Languages of Conflict Management: Oral Strategies for Supportive Communication Climate -- 3. The Language of Conflict Management: Nonverbal Strategies for a Supportive Communication Environment -- 4. Gender Differences: The Impact of Communication Style on Conflict Management -- 5. Cross-Cultural Awareness in Conflict Management -- 6. How Writing Styles Can Create Conflict -- 7. Conclusion -- References -- Author index -- Subject index.
There are no comments on this title.
Log in to your account to post a comment.