MARC details
| 000 -LEADER |
|---|
| fixed length control field |
04952cam a22004094i 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20221101222041.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
070105s2007 nyuab b 001 0 eng d |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
2007000480 |
| 011 ## - LINKING LIBRARY OF CONGRESS CONTROL NUMBER [OBSOLETE] |
|---|
| Local cataloguing issues note |
BIB MATCHES WORLDCAT |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0789033380 |
| Qualifying information |
hard 13 (alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780789033383 |
| Qualifying information |
hard 13 (alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0789033399 |
| Qualifying information |
soft 13 (alk. paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780789033390 |
| Qualifying information |
soft 13 (alk. paper) |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(ATU)b11278717 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(DLC) 2007000480 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(OCoLC)77575069 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DLC |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
DLC |
| Modifying agency |
BTCTA |
| -- |
BAKER |
| -- |
UKM |
| -- |
C#P |
| -- |
YDXCP |
| -- |
BWX |
| -- |
OCoLC |
| -- |
ATU |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX911.3.M27 |
| Item number |
L5885 2007 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.94068 |
| Edition number |
22 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lockyer, Timothy L. G., |
| Relator term |
author. |
| 9 (RLIN) |
1061232 |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The international hotel industry : |
| Remainder of title |
sustainable management / |
| Statement of responsibility, etc. |
Timothy L.G. Lockyer. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
New York : |
| Name of producer, publisher, distributor, manufacturer |
Haworth Hospitality & Tourism Press, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2007] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2007 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xx, 201 pages : |
| Other physical details |
illustrations, map ; |
| Dimensions |
23 cm |
| 336 ## - CONTENT TYPE |
|---|
| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
|---|
| Media type term |
unmediated |
| Media type code |
n |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
|---|
| Carrier type term |
volume |
| Carrier type code |
nc |
| Source |
rdacarrier |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index. |
| 505 00 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Foreword / |
| Statement of responsibility |
Asad Mohsin -- |
| Title |
Introduction: Characteristics of the Hotel Industry -- |
| -- |
Intangibility -- |
| -- |
Inseparability -- |
| -- |
Variability -- |
| -- |
Perishability -- |
| Miscellaneous information |
Ch. 1. |
| Title |
Location -- |
| -- |
Introduction to Theory: Location -- |
| -- |
Location and Room Rate -- |
| -- |
The Changing Hotel Location -- |
| -- |
Location and New Property Development -- |
| -- |
Location and Social Impact -- |
| -- |
Location and Employment Opportunities -- |
| -- |
Case Studies -- |
| Miscellaneous information |
Ch. 2. |
| Title |
Marketing -- |
| -- |
Introduction to Theory: Marketing -- |
| -- |
The Ps of Marketing -- |
| -- |
Needs, Wants, and Demands -- |
| -- |
Market Segmentation -- |
| -- |
Product Differentiation -- |
| -- |
Understanding the Factors Guests Are Looking For -- |
| -- |
Emotion and the Purchase Decision -- |
| -- |
Internal Marketing -- |
| -- |
Marketing Research and Intelligence -- |
| -- |
Hotels.com -- |
| -- |
Case Studies -- |
| Miscellaneous information |
Ch. 3. |
| Title |
Human Resources -- |
| -- |
Introduction to Theory: Human Resources -- |
| -- |
Part-Time Employees -- |
| -- |
Education and Employees -- |
| -- |
Human Resources and Occupancy -- |
| -- |
Staff Recruitment and Turnover -- |
| -- |
Employee Training -- |
| -- |
Employer Expectations -- |
| -- |
The Work Week -- |
| -- |
Job Rotation -- |
| -- |
Case Studies -- |
| Miscellaneous information |
Ch. 4. |
| Title |
Empowerment -- |
| -- |
Introduction to Theory: Empowerment -- |
| -- |
Group Empowerment -- |
| -- |
Moment of Truth -- |
| -- |
Level of Empowerment -- |
| -- |
Rewards and Culture -- |
| -- |
Leading an Empowered Organization -- |
| -- |
Case Studies -- |
| Miscellaneous information |
Ch. 5. |
| Title |
Resource Management -- |
| -- |
Introduction to Theory: Resource Management -- |
| -- |
Standards -- |
| -- |
Variance Analysis -- |
| -- |
Purchasing -- |
| -- |
Health and Safety Issues -- |
| -- |
Hotel Ownership -- |
| -- |
Hotel Life Cycle -- |
| -- |
Hotel Refurbishment -- |
| -- |
Maintenance Planning -- |
| -- |
Housekeeping -- |
| -- |
Outsourcing -- |
| -- |
Case Studies -- |
| Miscellaneous information |
Ch. 6. |
| Title |
Yield Management -- |
| -- |
Introduction to Theory: Yield Management -- |
| -- |
Room Rate and Occupancy -- |
| -- |
Pricing Strategies -- |
| -- |
Market Segmentation -- |
| -- |
External Influences -- |
| -- |
Other Hotel Operations -- |
| -- |
Impact on Guest Satisfaction -- |
| -- |
The Internet -- |
| -- |
Case Studies -- |
| Miscellaneous information |
Ch. 7. |
| Title |
Sustainability -- |
| -- |
Introduction to Theory: Sustainability -- |
| -- |
External Influences on a Hotel and Sustainability -- |
| -- |
Management Decisions and Impact on Sustainability -- |
| -- |
Hotels and Social Sustainability. |
| 520 1# - SUMMARY, ETC. |
|---|
| Summary, etc. |
"The Intemational Hotel Industry: Sustainable Management examines key theoretical issues and real challenges facing current hotel managers around the world. Each chapter includes case studies of management issues, insights from senior international hotel managers, and stimulating discussion topics. This book explores the entire industry from an international perspective to provide a better understanding of the effective decision-making process commonly used by managers regardless of location. Issues such as employee management, placement of hotel location, marketing decisions, yield management, and others are discussed in detail." "Textbooks on the hotel industry are often limited in scope to only one discipline, perspective, or geographic area. The International Hotel Industry: Sustainable Management is international, interdisciplinary, and thought-provoking, allowing readers to understand management issues better by broadening the scope of their knowledge. Current and real examples of problems and issues are posed by the book through case studies and interviews with hotel managers around the world. Invaluable for use as a textbook in graduate and undergraduate courses in hospitality and hotel management, the book covers crucial areas of the industry such as effective marketing, human resource management, location, resource management, and sustainability."--BOOK JACKET. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Machine converted from AACR2 source record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hotel management |
| 9 (RLIN) |
318940 |
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| Koha item type |
Book |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) |
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647.94068 LOC |
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b |
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c |
| Operator's initials, OID (RLIN) |
06-04-16 |
| Cataloger's initials, CIN (RLIN) |
m |
| First date, FD (RLIN) |
a |
| -- |
eng |
| -- |
nyu |
| -- |
4 |
