Essential interviewing : a programmed approach to effective communication /
Evans, D. R. 1940-
Essential interviewing : a programmed approach to effective communication / David R. Evans [and others]. - Eighth edition. - xvi, 344 pages : illustrations ; 23 cm.
Includes bibliographical references (pages 337-338) and index.
Programming a foundation for learning -- Listening and exploration: Helping clients identity their experiences, issues, and problems -- Attending behaviour -- Effective questioning -- Reflecting content -- Reflecting feeling -- Integrating your listening and exploration skills -- Clarification: Helping clients clarify their experiences and develop goals -- Confronting -- communicating feeling and immediacy -- Self-disclosing -- Interpreting -- Action: Helping clients take action -- Information giving -- Structuring for exploration, clarification, and action -- Enlisting cooperation -- Effective communication: Facilitating exploration, clarification, and action -- Putting it all together.
0840034717 9780840034717
2010924202
Interviewing--Programmed instruction
Interpersonal communication--Programmed instruction
BF637.I5 / E87 2010
158.39
Essential interviewing : a programmed approach to effective communication / David R. Evans [and others]. - Eighth edition. - xvi, 344 pages : illustrations ; 23 cm.
Includes bibliographical references (pages 337-338) and index.
Programming a foundation for learning -- Listening and exploration: Helping clients identity their experiences, issues, and problems -- Attending behaviour -- Effective questioning -- Reflecting content -- Reflecting feeling -- Integrating your listening and exploration skills -- Clarification: Helping clients clarify their experiences and develop goals -- Confronting -- communicating feeling and immediacy -- Self-disclosing -- Interpreting -- Action: Helping clients take action -- Information giving -- Structuring for exploration, clarification, and action -- Enlisting cooperation -- Effective communication: Facilitating exploration, clarification, and action -- Putting it all together.
0840034717 9780840034717
2010924202
Interviewing--Programmed instruction
Interpersonal communication--Programmed instruction
BF637.I5 / E87 2010
158.39