Handbook of communication skills /
Handbook of communication skills /
[edited by] Owen D.W. Hargie.
- 3rd ed.
- 586 p.
Includes bibliographical references and index.
Skill in theory : communication as skilled performance / Skill in practice : an operational model of communicative performance / Non-verbal behaviour as communication : approaches, issues and research / Questioning / Reinforcement / Reflecting / Explaining / Self-disclosure : strategic revelation of information in personal and professional relationships / The process of listening / Humour and laughter / Persuasion / Asserting and confronting / Interacting in groups / Negotiation and bargaining / Relational communication / The employment interview / The helping interview : developmental counselling and therapy / The appraisal interview reappraised / The cognitive interview / Training in communication skills : research, theory and practice / Owen Hargie -- Owen Hargie -- Randall A. Gordon, Daniel Druckman, Richard M. Rozelle and James C. Baxter -- David Dickson and Owen Hargie -- Len Cairns -- David Dickson -- George Brown -- Charles H. Tardy and Kathryn Dindia -- Robert N. Bostrom -- Hugh Foot and May McCreaddie -- Daniel J. O'Keefe -- Richard F. Rakos -- Arjaan Wit -- Ian E. Morley -- Megan K. Foley and Steve Duck -- Rob Millar and Anne Tracey -- Sandra A. Rigazio-DiGilio and Allen E. Ivey -- Dennis Tourish -- Amina Memon -- Owen Hargie. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
0415359104 (hardcover) 0415359112 (pbk.)
2005028329
Interpersonal communication.
Communication--Psychological aspects
Interviewing
BF637.C45 / H284 2006
302
Includes bibliographical references and index.
Skill in theory : communication as skilled performance / Skill in practice : an operational model of communicative performance / Non-verbal behaviour as communication : approaches, issues and research / Questioning / Reinforcement / Reflecting / Explaining / Self-disclosure : strategic revelation of information in personal and professional relationships / The process of listening / Humour and laughter / Persuasion / Asserting and confronting / Interacting in groups / Negotiation and bargaining / Relational communication / The employment interview / The helping interview : developmental counselling and therapy / The appraisal interview reappraised / The cognitive interview / Training in communication skills : research, theory and practice / Owen Hargie -- Owen Hargie -- Randall A. Gordon, Daniel Druckman, Richard M. Rozelle and James C. Baxter -- David Dickson and Owen Hargie -- Len Cairns -- David Dickson -- George Brown -- Charles H. Tardy and Kathryn Dindia -- Robert N. Bostrom -- Hugh Foot and May McCreaddie -- Daniel J. O'Keefe -- Richard F. Rakos -- Arjaan Wit -- Ian E. Morley -- Megan K. Foley and Steve Duck -- Rob Millar and Anne Tracey -- Sandra A. Rigazio-DiGilio and Allen E. Ivey -- Dennis Tourish -- Amina Memon -- Owen Hargie. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20.
0415359104 (hardcover) 0415359112 (pbk.)
2005028329
Interpersonal communication.
Communication--Psychological aspects
Interviewing
BF637.C45 / H284 2006
302