Mediation : a comprehensive guide to resolving conflicts without litigation /

Folberg, Jay, 1941-

Mediation : a comprehensive guide to resolving conflicts without litigation / Jay Folberg, Alison Taylor. - First edition. - xxii, 392 pages : illustrations ; 24 cm. - The Jossey-Bass social and behavioral science series . - Jossey-Bass social and behavioral science series. .

Includes bibliographical references (pages 359-378) and index.

Part one: Introduction to mediation and conflict resolution -- Development, definition, and functions of mediation -- Nature of conflict and dispute resolution processes -- Part two: Mediation stages, concepts, and skills -- Stages in the mediation process -- Counseling concepts for developing mediation skills -- Methods for enhancing communication -- Part three: Varieties of mediation and applications to practice -- Diverse styles and approaches to mediating conflict -- Family and divorce mediation -- Applications to various conflict situations -- Part four: Mediation as a profession--education, ethical, and practical dimensions -- Education and training of mediators -- Ethical, professional, and legal issues -- Specific considerations in setting in a mediation service -- Receiving and making referrals -- Dealing with special concerns -- Conclusion -- Resources A.: Employment agreement -- B.: Mediation guidelines -- C.: Mediated custody and child support plan -- D.: Code of professional conduct for mediators -- E.: Selected list of national organizations.

"Provides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace."--Publisher description.

0875895948 9780875895949

83049259


Conflict management
Mediation
Dispute resolution (Law)--United States

HM136 / .F54 1984 KF9084 / .F64 1984

303.6

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