Emotional branding : the new paradigm for connecting brands to people /

Gobé, Marc

Emotional branding : the new paradigm for connecting brands to people / by Marc Gobé. - xxxii, 319 pages : illustrations ; 24 cm

Includes bibliographical references (pages 307-312) and index.

Foreword / Introduction: Emotional Branding: Fuel for Success in the Twenty-first Century -- Relationship - customer, customer, customer! -- Introduction: It's the Twenty-first Century: Do You Know Who Your Customers Are? -- A Generational Explosion: Targeting New Emotional Criteria -- Disconnection Alert: The U.S. Melting Pot Is Hot! -- Women: The New "Shoppers in Chief" -- Gay and Lesbian Consumers: Sincerity Is the Best Policy! -- Sensorial experiences - the uncharted territory of branding -- Introduction: A Sense of Strategy -- Sounds That Transport -- Colors That Mesmerize/Symbols That Captivate -- Tastes That Tantalize -- Shapes That Touch -- Scents That Seduce -- Conclusion: Soothe the Senses: Some Peace, Please! -- Imagination - innovation is a brand's best friend! -- Introduction: Thinking Out of the Box -- Sensory Design: The New Branding Power Tool -- Emotionally Charged Identities: Unforgettable Brand Personalities -- Retailing with a Passion: Sensational Stores of Tomorrow -- Brand Presence with Presence: A Fresh, New Approach -- Emotional Packaging: The Half-Second Commercial -- Emotional Advertising: Not Gratuitous, but Relevant Emotions -- Vision - inspiration for change: how to get there from here -- Introduction: E-motions -- Branding Emotions on the Web: The (Real) Future of Cyberspace -- d/g*'s Recipes for Emotional Branding Strategies -- Key Trends for the New Millennium. Sergio Zyman --

"A visionary approach to building powerful brand loyalty, this ground-breaking book shows marketers of any product or service how to engage today's increasingly cynical consumers on deeper emotional levels. Case histories from the author's high-profile client list analyze demographic and behavioral shifts in populations and retail distribution channels, then show how all five senses can be used as powerful marketing tools to respond to those trends. Chapters detail how to develop strong brand personalities, customize brand presence to different consumer groups, use brand strategies in packaging and display, and facilitate interactive access to products through the Internet."--Publisher description.

1581150784 9781581150780

963634 QBI

00053428


Branding (Marketing)
Consumers' preferences
Motivation research (Marketing)
Brand name products.
Names.
Public relations.
Emotions.
Motivation
Choice Behavior
Community Participation

HD69.B7 / G62 2001

658.827

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