000			01942cam a2200409 i 4500
003			OCoLC
005			20230526151446.0
008			061222s2006 xnaa 001 0 eng d
020			_a0731812980 _qpbk.
020			_a9780731812981 _qpbk.
035			_a(ATU)b27229543
035			_a(OCoLC)123942772
040			_aYQU _beng _erda _cYQU _dUAT _dAU@ _dOCLCF _dOCLCO _dNZTPM _dOCLCQ _dS3O _dUKMGB _dATU
050		4	_aHD42 _b.C67 2006
082	0	4	_a303.69 _222
099			_a303.69 COR
100	1		_aCornelius, Helena, _eauthor. _91039623
245	1	0	_aEveryone can win : _bresponding to conflict constructively / _cHelena Cornelius and Shoshana Faire with Estella Cornelius.
250			_aSecond edition, revised and updated.
264		1	_aPymble, NSW ; _aLondon : _bSimon & Schuster, _c2006.
300			_axviii, 251 pages : _billustrations ; _c23 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
500			_aIncludes index.
505	0		_a1. Responding to conflict -- 2. Partners not opponents -- 3. Empathy -- 4. Appropriate assertiveness -- 5. Cooperative power -- 6. Managing emotions -- 7. Willingness to resolve -- 8. Mapping the conflict -- 9. Designing options -- 10. Negotiation -- 11. Introduction to mediation -- 12. Broadening perspectives.
520			_aThis classic book on conflict resolution provides the essentials for handling personal and workplace difficulties with emotional intelligence.
588			_aMachine converted from AACR2 source record.
650		0	_aConflict management. _9315949
700	1		_aCornelius, Estella, _eauthor.
700	1		_aFaire, Shoshana, _eauthor. _9961374
776	1	8	_w(OCoLC)1062093485
907			_a.b27229543 _b06-09-21 _c29-08-19
942			_cB
945			_a303.69 COR _g1 _iA562166B _j0 _lcmain _o- _p$20.00 _q- _r- _s- _t0 _u0 _v0 _w0 _x0 _y.i13646655 _z02-10-19
998			_a(2)b _a(2)c _b03-09-19 _cm _da _feng _gxna _h0
999			_c1513860 _d1513860