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008 170825s2017 sp b 000 0 eng d
020 _a9284418518
_qpaperback
020 _a9789284418510
_qpaperback
035 _a(ATU)b20611845
035 _a(OCoLC)989629064
040 _aYDX
_beng
_erda
_cYDX
_dATU
050 4 _aG155.A1
_bM33 2017
082 0 4 _a910.68
_223
100 1 _aMacMillan, Kirsty,
_eauthor.
245 1 0 _aHandbook on key performance indicators for tourism marketing evaluation /
_c[co-written by Kirsty MacMillan and Jim Eccleston ; Jon Munro co-authored the handbook and did the final editing].
246 3 0 _aKey performance indicators for tourism marketing evaluation
264 1 _aMadrid, Spain :
_bWorld Tourism Organization ,
_c[2017]
264 4 _c©2017
300 _a166 pages ;
_c30 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _aTitle from cover.
500 _aAuthors from Acknowledgments.
504 _aIncludes bibliographical references.
505 0 0 _tAcknowledgements --
_tForeword --
_tComments and definitions --
_tExecutive summary --
_g1.
_tIntroduction. --
_g2.
_tKey insights from members' survey --
_g3.
_tContemporary marketing evaluation --
_g4.
_tOffline consumer marketing activities --
_g5.
_tOnline consumer-marketing activities --
_g6.
_tTrade and B2B marketing activities --
_g7.
_tOverarching marketing evaluation --
_tAnnex 1. Specimen formats --
_tAnnex 2. Member's survey questionnaire.
520 _a"The primary purpose of this handbook is to provide a suite of performance indicators for tourism marketing evaluation - ones that can be used to benchmark marketing effectiveness and track performance as well as optimize the specific marketing and activities a NTO is involved in."--page 19.
650 0 _aTourism
_xMarketing.
_9712852
650 0 _aTourism
_xMarketing
_xEvaluation.
700 1 _aEccleston, Jim,
_eauthor.
700 1 _aMunro, Jon,
_eauthor,
_eeditor.
710 2 _aWorld Tourism Organization
_eissuing body.
_91247003
710 2 _aEuropean Travel Commission,
_eissuing body.
_9246720
907 _a.b20611845
_b06-09-21
_c06-07-17
942 _cB
945 _a910.68 MAC
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_j0
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_o-
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