000 | 03096cam a2200493 i 4500 | ||
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003 | OCoLC | ||
005 | 20221109170708.0 | ||
008 | 150730s2016 enka b 001 0 eng d | ||
010 | _a 2015029484 | ||
011 | _aMARC Score : 10150(17450) : OK | ||
011 | _aDirect Search Result | ||
011 | _aATTENTION: PREPUBLICATION RECORD -- Check pagination, date, title and contents | ||
011 | _aBIB MATCHES WORLDCAT | ||
020 |
_a1780646100 _qHardback ; (alk. paper) |
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020 |
_a9781780646107 _qHardback ; (alk. paper) |
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020 |
_a1780646119 _qPaperback ; (alk. paper) |
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020 |
_a9781780646114 _qPaperback ; (alk. paper) |
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035 | _a(OCoLC)921821697 | ||
040 |
_aDLC _beng _erda _cDLC _dOCLCO _dYDXCP _dBDX _dBTCTA _dOCLCF _dOCLCQ _dCDX _dATU |
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042 | _apcc | ||
050 | 0 | 0 |
_aG155.A1 _bM2615 2016 |
082 | 0 | 0 |
_a910.68 _223 |
099 | _a910.68 OPE | ||
245 | 0 | 0 |
_aOperations management in the travel industry / _cedited by Peter Robinson, Paul Fallon, Harry Cameron and John Crotts. |
250 | _a2nd edition. | ||
264 | 1 |
_aOxfordshire : _bCABI, _c[2016] |
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264 | 4 | _c©2016 | |
300 |
_axxxiii, 342 pages : _billustrations (some colour) ; _c26 cm |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aIntroduction: Travel and operations management -- Logistics and supply chain management in travel operations -- Business planning and strategy -- Business operations management -- Marketing -- Managing people at work: The travel industry -- Servicescapes and the service encounter -- Finance and funding in the travel sector -- Sustainability and corporate social responsibility for travel management -- Travel, society and culture -- Crisis management and the future of the travel industry -- Career development skills and strategies in the travel industry. | |
520 | _a"Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies." --Publisher's website. | ||
650 | 0 |
_aTourism _xManagement _9705578 |
|
700 | 1 |
_aRobinson, Peter, _d1979- _eeditor. _9451317 |
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700 | 1 |
_aFallon, Paul, _eeditor. _9840050 |
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700 | 1 |
_aCameron, Harry, _eeditor. _9840053 |
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700 | 1 |
_aCrotts, John C., _eeditor. _91033540 |
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776 | 1 | 8 | _w(OCoLC)920820217 |
907 |
_a.b14939460 _b11-07-17 _c04-05-16 |
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942 | _cB | ||
998 |
_ac _ab _b23-05-16 _cm _da _feng _genk _h0 |
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999 |
_c1305858 _d1305858 |