000 03096cam a2200493 i 4500
003 OCoLC
005 20221109170708.0
008 150730s2016 enka b 001 0 eng d
010 _a 2015029484
011 _aMARC Score : 10150(17450) : OK
011 _aDirect Search Result
011 _aATTENTION: PREPUBLICATION RECORD -- Check pagination, date, title and contents
011 _aBIB MATCHES WORLDCAT
020 _a1780646100
_qHardback ; (alk. paper)
020 _a9781780646107
_qHardback ; (alk. paper)
020 _a1780646119
_qPaperback ; (alk. paper)
020 _a9781780646114
_qPaperback ; (alk. paper)
035 _a(OCoLC)921821697
040 _aDLC
_beng
_erda
_cDLC
_dOCLCO
_dYDXCP
_dBDX
_dBTCTA
_dOCLCF
_dOCLCQ
_dCDX
_dATU
042 _apcc
050 0 0 _aG155.A1
_bM2615 2016
082 0 0 _a910.68
_223
099 _a910.68 OPE
245 0 0 _aOperations management in the travel industry /
_cedited by Peter Robinson, Paul Fallon, Harry Cameron and John Crotts.
250 _a2nd edition.
264 1 _aOxfordshire :
_bCABI,
_c[2016]
264 4 _c©2016
300 _axxxiii, 342 pages :
_billustrations (some colour) ;
_c26 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction: Travel and operations management -- Logistics and supply chain management in travel operations -- Business planning and strategy -- Business operations management -- Marketing -- Managing people at work: The travel industry -- Servicescapes and the service encounter -- Finance and funding in the travel sector -- Sustainability and corporate social responsibility for travel management -- Travel, society and culture -- Crisis management and the future of the travel industry -- Career development skills and strategies in the travel industry.
520 _a"Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies." --Publisher's website.
650 0 _aTourism
_xManagement
_9705578
700 1 _aRobinson, Peter,
_d1979-
_eeditor.
_9451317
700 1 _aFallon, Paul,
_eeditor.
_9840050
700 1 _aCameron, Harry,
_eeditor.
_9840053
700 1 _aCrotts, John C.,
_eeditor.
_91033540
776 1 8 _w(OCoLC)920820217
907 _a.b14939460
_b11-07-17
_c04-05-16
942 _cB
998 _ac
_ab
_b23-05-16
_cm
_da
_feng
_genk
_h0
999 _c1305858
_d1305858