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008 | 140711s2014 ne a b 001 0 eng d | ||
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082 | 0 | 4 | _a647.94068 |
245 | 0 | 0 |
_aHospitality experience : _ban introduction to hospitality management / _ceditors: Frans Melissen [and 3 others] ; authors: Rob Blomme [and others]. |
250 | _aFirst edition. | ||
264 | 1 |
_aGroningen : _bNoordhoff, _c[2014] |
|
264 | 4 | _c©2014 | |
300 |
_a285 pages : _billustrations ; _c24 cm |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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504 | _aIncludes bibliographical references and index. | ||
505 | 0 | 0 |
_g1. _tThe Concept of Hospitality -- _g2. _tAdding Value to the Hospitality Experience -- _g3. _tThe Hospitality Industry -- _g4. _tHospitality beyond the Industry's Borders -- _g5. _tThe Future of Hospitality -- _g6. _tDesigning Hospitality Experiences -- _g7. _tDelivering Hospitality -- _g8.Quality Management in Hospitality -- _g9. _tCompetencies and Leadership. |
588 | _aMachine converted from non-AACR2, ISBD-encoded source record. | ||
650 | 0 |
_aHospitality industry _xManagement _vTextbooks _9663719 |
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907 |
_a.b14205282 _b06-09-21 _c28-10-15 |
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