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011 _aBIB MATCHES WORLDCAT
020 _a1446246949
_qhbk.
020 _a9781446246948
_qhbk.
020 _a1446246957
_qpbk.
020 _a9781446246955
_qpbk.
035 _a(ATU)b1412452x
035 _a(OCoLC)908325397
040 _aCDX
_beng
_erda
_cCDX
_dOCLCO
_dRVE
_dYDXCP
_dATU
050 4 _aTX911.3.M27
082 0 4 _a647.94068
_223
245 0 0 _aHospitality management :
_ba brief introduction /
_cedited by Roy C. Wood.
264 1 _aLos Angeles :
_bSAGE,
_c2015.
264 4 _c©2015
300 _axvi, 191 pages ;
_c25 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 0 0 _g1.
_tWhere are we going? The nature of hospitality management --
_g2.
_tWhat kind of industry? Structure, strategy and the nature of the hospitality industry --
_g3.
_tA people business? Human resources in the hospitality sector --
_g4.
_tIs your room alright? Accommodation management in hospitality --
_g5.
_tAre you enjoying your meal? Food and beverage management in hospitality --
_g6.
_tWould you like to join our customer loyalty programme? Marketing and consumption in hospitality --
_g7.
_tCan I speak to whoever's in charge? The role of management in hospitality --
_g8.
_tSo you give degrees to waiters? Hospitality management education --
_g9.
_tConclusion: the proof of the pudding?
520 _a"Hospitality Management: A Brief Introduction is designed for undergraduate and postgraduate students studying hotel and hospitality management and hospitality studies. The book includes coverage of the principal areas of functional management in hospitality including: employee relations, accommodation management, food and beverage management, marketing and sales, industry structure and strategy, the nature of management roles, hospitality management education, future trends in the field."--Publisher's website.
588 _aMachine converted from non-AACR2, ISBD-encoded source record.
650 0 _aHospitality industry
_xManagement
_9371730
700 1 _aWood, Roy C.,
_d1959-
_eeditor.
_9417222
907 _a.b1412452x
_b06-09-21
_c28-10-15
998 _ab
_ac
_b06-04-16
_cm
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945 _a647.94068 HOS
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_iA556462B
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