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010 _a 2013018027
011 _aBIB MATCHES WORLDCAT
020 _a1409469786
_qhardback (alk. paper)
020 _a9781409469780
_qhardback (alk. paper)
035 _a(OCoLC)843955826
040 _aDLC
_beng
_erda
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_dYDX
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042 _apcc
050 0 0 _aRA971
_b.R47 2013
082 0 0 _a362.1068
_223
245 0 0 _aResilient health care /
_cedited by Erik Hollnagel, Jeffrey Braithwaite and Robert L. Wears.
264 1 _aFarnham, Surrey, UK England :
_bAshgate,
_c[2013]
264 4 _c©2013
300 _axxvi, 270 pages :
_billustrations ;
_c24 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
490 1 _aAshgate studies in resilience engineering
504 _aIncludes bibliographical references and index.
505 0 0 _tPreface: on the need for resilience in healthcare /
_rErik Hollnagel, Jeffrey Braithwaite and Robert L. Wears --
_gPart I.
_tHealthcare as a Multiple Stakeholder, Multiple Systems Enterprise: : --
_tMaking healthcare resilient: from safety-I to safety-II /
_rErik Hollnagel --
_tResilience, the second story, and progress on patient safety /
_rRichard Cook --
_tResilience and safety in healthcare: marriage or divorce? /
_rRené Amalberti --
_tWhat safety-II might learn from the socio-cultural critique of safety-I /
_rJustin Waring --
_tLooking at success versus looking at failure: is quality safety? Is safety quality? /
_rSam Sheps and Karen Cardiff --
_tHealthcare as a complex adaptive system /
_rJeffrey Braithwaite, Robyn Clay-Williams, Peter Nugus and Jennifer Plumb. --
_gPart II.
_tThe Locus of Resilience - Individuals, Groups, Systems: : --
_tResilience in intensive care units: the HUG case /
_rJean Pariès, Nicolas Lot, Fanny Rome and Didier Tassaux --
_tInvestigating expertise, flexibility and resilience in socio-technical environments: a case study in robotic surgery /
_rAnne-Sophie Nyssen and Adelaide Blavier --
_tReconciling regulation and resilience in healthcare /
_rCarl Macrae --
_tRe-structuring and the resilient organisation: implications for health care /
_rRobyn Clay-Williams --
_tRelying on resilience: too much of a good thing? /
_rRobert L. Wears and Charles A. Vincent --
_tMindful organising and resilient healthcarem /
_rKathleen M. Sutcliffe and Karl E. Weick --
_gPart III.
_tThe Nature and Practice of Resilient Health Care: : --
_tSeparating resilience from success /
_rRollin J. Fairbanks, Shawna Perry, William Bond and Robert L. Wears --
_tAdaptation versus standardisation in patient safety /
_rSheuwen Chuang --
_tThe use of PROMS to promote patient empowerment and improve resilience in health care systems /
_rAlessandra Gorini, Ketti Mazzocco and Gabriela Pravettoni --
_tResilient health care /
_rRob Robson --
_tSafety-II thinking in action: "just in time" information to support everyday activities /
_rRobyn Clay-Williams and Jeffrey Braithwaite --
_tMrs Jones can't breathe: can a resilience framework help? /
_rPatricia H. Strachan --
_tEpilogue: how to make health care resilient /
_rEric Hollnagel, Jeffrey Braithwaite and Robert L. Wears.
520 _a"Health care is everywhere under tremendous pressure with regard to efficiency, safety, and economic viability - to say nothing of having to meet various political agendas - and has responded by eagerly adopting techniques that have been useful in other industries, such as quality management, lean production, and high reliability. This has on the whole been met with limited success because health care as a non-trivial and multifaceted system differs significantly from most traditional industries. In order to allow health care systems to perform as expected and required, it is necessary to have concepts and methods that are able to cope with this complexity. Resilience engineering provides that capacity because its focus is on a system's overall ability to sustain required operations under both expected and unexpected conditions rather than on individual features or qualities. Resilience engineering's unique approach emphasises the usefulness of performance variability, and that successes and failures have the same aetiology. This book contains contributions from acknowledged international experts in health care, organisational studies and patient safety, as well as resilience engineering. Whereas current safety approaches primarily aim to reduce or eliminate the number of things that go wrong, Resilient Health Care aims to increase and improve the number of things that go right. Just as the WHO argues that health is more than the absence of illness, so does Resilient Health Care argue that safety is more than the absence of risk and accidents. This can be achieved by making use of the concrete experiences of resilience engineering, both conceptually (ways of thinking) and practically (ways of acting)."--Publisher's website.
650 0 _aHealth services administration.
_9318697
650 0 _aHealth facilities
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_9318687
650 0 _aSustainable development.
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650 0 _aOrganizational effectiveness.
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650 0 _aMedical care
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700 1 _aHollnagel, Erik,
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700 1 _aBraithwaite, Jeffrey,
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700 1 _aWears, Robert L.,
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830 0 _aAshgate studies in resilience engineering.
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