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020 _a1438001371
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020 _a9781438001371
_qpbk.
035 _a(ATU)b13278824
035 _a(OCoLC)811524007
040 _aDLC
_beng
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050 0 0 _aHF5721
_b.H43 2013
082 0 0 _a808.066651
_223
100 1 _aGeffner, Andrea B.,
_eauthor.
_91049759
245 1 0 _aHow to write better business letters /
_cAndrea B. Geffner.
250 _aFifth edition.
264 1 _aHauppauge, N.Y. :
_bBarron's,
_c[2013]
264 4 _c©2013
300 _avii, 194 pages :
_billustrations ;
_c28 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _aIncludes index.
505 0 0 _tIntroduction --
_g1.
_tBusiness Style --
_g2.
_tLetter Format --
_g3.
_tRequest Letters --
_g4.
_tReplies --
_g5.
_tCredit And Collection Letters --
_g6.
_tComplaints, Claims,and Adjustments --
_g7.
_tSales And Public Relations Letters --
_g8.
_tSocial Business Letters --
_g9.
_tEmployment Correspondence --
_g10.
_tIn-House Correspondence --
_g11.
_tNews Releases --
_g12.
_tBusiness Reports And Proposals.
520 _a"Updated to meet today's business needs and reflect the use of current technology, this book presents approximately 75 model letters that demonstrate correct formats and modes of expression used in business correspondence. Categories include credit applications, letters of inquiry, orders of goods and services, formal business announcements, letters of recommendation, letters dealing with complaints and claims, in-house correspondence, news releases, sales letters as used by direct marketers, and more. This book also features examples of different letter formatting styles as well as sections on e-mail correspondence and effective presentation of Internet résumés."--Publisher's website.
588 _aMachine converted from AACR2 source record.
650 0 _aCommercial correspondence.
_9315719
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_c28-10-15
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