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008 | 100331s2011 xnaa b 001 0 eng d | ||
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_a0070287090 _qpbk |
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_a9780070287099 _qpbk |
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035 | _a(ATU)b12740123 | ||
035 | _a(OCoLC)606839048 | ||
040 |
_aAU@ _beng _erda _cAU@ _dYDXCP _dOCLCO _dATU |
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042 | _aanuc | ||
043 | _au-at--- | ||
082 | 0 | 4 |
_a658.83420994 _223 |
100 | 1 |
_aQuester, Pascale G. _q(Pascale Genevieve) _eauthor. _9506723 |
|
245 | 1 | 0 |
_aConsumer behaviour : _bimplications for marketing strategy / _cPascale Quester, Simone Pettigrew, Del I. Hawkins. |
250 | _aSixth edition. | ||
264 | 1 |
_aSydney, N.S.W. : _bMcGraw-Hill, _c[2011] |
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264 | 4 | _c©2011 | |
300 |
_axxvi, 654 pages : _billustrations ; _c26 cm |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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500 | _aPreviously published: 2006. | ||
504 | _aIncludes bibliographical references and index. | ||
505 | 8 | _a1. Consumer behaviour and marketing strategy -- Pt 1 Consumer decision process 2. Situational influences -- 3. Problem recognition -- 4. Information search -- 5. Evaluating and selecting alternatives -- 6. Outlet selection and product purchase -- 7. Postpurchase processes, customer satisfaction and consumer loyalty -- Pt 2 Internal influences 8. Perception -- 9. Learning and memory -- 10. Motivation, personality and emotion -- 11. Attitude and attitude change -- Pt 3 External influences 12. Australasian society: demographics and lifestyles -- 13. Household structure and consumption behaviour -- 14. Group influence and communication -- 15. Social stratification -- 16. Culture and cross-cultural variations in consumer behaviour -- Pt 4 Contemporary topics in consumer behaviour. 17. Business-to-business buying behaviour -- 18. Consumers and society. | |
588 | _aMachine converted from AACR2 source record. | ||
650 | 0 |
_aConsumer behavior _zAustralia _9583855 |
|
650 | 0 |
_aMarket surveys _zAustralia _9612842 |
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650 | 0 |
_aConsumer behavior _zAustralia _vCase studies _9612847 |
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700 | 1 |
_aPettigrew, Simone, _eauthor. _91097744 |
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700 | 1 |
_aHawkins, Del I., _eauthor. _9306126 |
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907 |
_a.b12740123 _b15-10-20 _c28-10-15 |
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