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020 _a0070287090
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020 _a9780070287099
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035 _a(ATU)b12740123
035 _a(OCoLC)606839048
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082 0 4 _a658.83420994
_223
100 1 _aQuester, Pascale G.
_q(Pascale Genevieve)
_eauthor.
_9506723
245 1 0 _aConsumer behaviour :
_bimplications for marketing strategy /
_cPascale Quester, Simone Pettigrew, Del I. Hawkins.
250 _aSixth edition.
264 1 _aSydney, N.S.W. :
_bMcGraw-Hill,
_c[2011]
264 4 _c©2011
300 _axxvi, 654 pages :
_billustrations ;
_c26 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _aPreviously published: 2006.
504 _aIncludes bibliographical references and index.
505 8 _a1. Consumer behaviour and marketing strategy -- Pt 1 Consumer decision process 2. Situational influences -- 3. Problem recognition -- 4. Information search -- 5. Evaluating and selecting alternatives -- 6. Outlet selection and product purchase -- 7. Postpurchase processes, customer satisfaction and consumer loyalty -- Pt 2 Internal influences 8. Perception -- 9. Learning and memory -- 10. Motivation, personality and emotion -- 11. Attitude and attitude change -- Pt 3 External influences 12. Australasian society: demographics and lifestyles -- 13. Household structure and consumption behaviour -- 14. Group influence and communication -- 15. Social stratification -- 16. Culture and cross-cultural variations in consumer behaviour -- Pt 4 Contemporary topics in consumer behaviour. 17. Business-to-business buying behaviour -- 18. Consumers and society.
588 _aMachine converted from AACR2 source record.
650 0 _aConsumer behavior
_zAustralia
_9583855
650 0 _aMarket surveys
_zAustralia
_9612842
650 0 _aConsumer behavior
_zAustralia
_vCase studies
_9612847
700 1 _aPettigrew, Simone,
_eauthor.
_91097744
700 1 _aHawkins, Del I.,
_eauthor.
_9306126
907 _a.b12740123
_b15-10-20
_c28-10-15
942 _cB
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