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082 0 4 _a610.696
_223
100 1 _aO'Toole, Gjyn.
_91072773
245 1 0 _aCommunication :
_bcore interpersonal skills for health professionals /
_cGjyn O'Toole.
250 _aSecond edition.
264 1 _aChatswood, N.S.W. :
_bElsevier,
_c2012.
300 _axvii, 369 pages :
_billustrations ;
_c25 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
500 _aPreviously published: Chatswood, N.S.W. : Churchill Livingstone, 2008.
504 _aIncludes bibliographical references and index.
505 0 0 _tDefining effective communication for health professionals --
_g2.
_tThe overall goal of communication for health professionals --
_g3.
_tThe specific goals of communication for health professionals: 1 --
_g4.
_tThe specific goals of communication for health professionals: 2 --
_g5.
_tAwareness of and need for reflective practice --
_g6.
_tAwareness of self --
_g7.
_tAwarness of how personal assumptions affect communication --
_g8.
_tAwareness of the 'person/s' --
_g9.
_tAwareness of listening to facilitate person/s-centered communication --
_g10.
_tAwareness of different environments that can affect communication --
_g11.
_tCommunication with the hold person/s --
_g12.
_tNon-verbal communication --
_g13.
_tConflict and communication --
_g14.
_tCulturally competent communication --
_g15.
_tCommunicating with indigenous peoples --
_g16.
_tMisunderstandings and communication --
_g17.
_tEthical communication --
_g18.
_tRemote communication.
588 _aMachine converted from AACR2 source record.
650 0 _aCommunication in medicine.
_9315772
650 0 _aMedical personnel and patient.
_9320634
650 0 _aInterpersonal communication
_9334648
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