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050 0 0 _aHF5415.1265
_b.B744 2010
082 0 0 _a658.872
_222
100 1 _aBrennan, Bernie,
_eauthor.
_91086655
245 1 0 _aBranded! :
_bhow retailers engage consumers with social media and mobility /
_cBernie Brennan, Lori Schafer.
264 1 _aHoboken, N.J. :
_bWiley,
_c2010.
300 _axx, 264 pages :
_billustrations ;
_c24 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
490 1 _aWiley and SAS business series
500 _aIncludes index.
505 1 _aIntro: Bring your store to your customers -- Social media -- Mobility -- Starbucks: It's the experience! -- Zappos: "Your culture is your brand" -- Wet Seal: iRunway steals the teen fashion scene -- Macy's: Shooting for the stars! -- 1-800-Flowers.com: "Build a relationship first - do business second" -- JCPenny: Digital tranformation -- Pizza Hut: Creating the perfect pizza- digitally -- Best Buy: The connected world -- Analyzing value: Social media -- Conclusion: Take the lead.
520 _a"How retailers can create an effective strategy for using social media and mobility Written in a blog format to help retailers experience interactive dialog in this rapidly growing communication vehicle, this book will create awareness of social networking and mobile technologies and the significant impact these channels are already having on retailers. Provides specific examples of social media and mobility business applications Explains why companies need to act now. Describes the analytical tools necessary to make informed decisions on the data. Demonstrates how to use social media to leverage brand equity across the entire business Presents a process for building a comprehensive strategy and action plan. Explaining why retailers must become part of revolutionary social media tools, this book shows how to use the data gathered and how to create a strategy to implement a social media plan."--
_cProvided by publisher.
588 _aMachine converted from AACR2 source record.
650 0 _aInternet marketing
_9328425
650 0 _aBranding (Marketing)
_9332183
650 0 _aOnline social networks
_9331564
650 0 _aTelemarketing
_9326398
700 1 _aSchafer, Lori,
_eauthor.
_91086656
830 0 _aWiley and SAS business series.
_9292587
907 _a.b12325430
_b22-08-17
_c28-10-15
942 _cB
945 _a658.872 BRE
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