000			14866cam a22004094i 4500
003			OCoLC
005			20230526151146.0
008			100928s2012 mau b 001 0 eng d
010			_a 2010041181
011			_aMARC Score : 11050(22550) : OK
011			_aDirect Search Result
011			_aBIB MATCHES WORLDCAT
020			_a020576309X _qalk. paper
020			_a9780205763092 _qalk. paper
020			_a0205101941
020			_a9780205101948
035			_a(OCoLC)667213236
040			_aDLC _beng _erda _cDLC _dYDXCP _dCDX _dNLE _dBWX _dUKMGB _dBDX _dOCLCF _dCHVBK _dUY0 _dATU
050	0	0	_aP90 _b.D485 2012
082	0	0	_a302.2 _222
099			_a302.2 DEV
100	1		_aDeVito, Joseph A. _eauthor. _91039024
245	1	0	_aHuman communication : _bthe basic course / _cJoseph A. DeVito.
250			_aTwelfth edition.
264		1	_aBoston : _bAllyn & Bacon, _c2012.
300			_axxii, 474 pages : _bcolour illustrations ; _c28 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references (pages 445-460) and index.
505	0	0	_aMachine generated contents note: _g1. _tPreliminaries to Human Communication -- _tBenefits and Forms of Human Communication -- _tThe Benefits of Human Communication -- _tThe Forms of Human Communication -- _tElements of Human Communication -- _tCommunication Context -- _tSource-Receiver -- _tMessages -- _tChannels -- _tNoise -- _tEffects -- _tPrinciples of Human Communication -- _tCommunication Is Purposeful -- _tCommunication Is Transactional -- _tCommunication Is a Package of Signals -- _tCommunication Is a Process of Adjustment -- _tCommunication Involves Content and Relationship Dimensions -- _tCommunication Is Ambiguous -- _tCommunication Is Punctuated -- _tCommunication Is Inevitable, Irreversible, and Unrepeatable -- _tThe Competent Communicator -- _tThe Competent Communicator Thinks Critically and Mindfully -- _tThe Competent Communicator Is Culturally Sensitive -- _tThe Competent Communicator Is Ethical -- _tThe Competent Communicator Is an Effective Listener -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g2. _tCulture and Communication -- _tWhat Is Culture? -- _tSex and Gender -- _tThe Transmission of Culture -- _tThe Importance of Culture in Communication -- _tThe Aim of a Cultural Perspective -- _tCultural Differences -- _tIndividual and Collective Orientation -- _tHigh- and Low-Context Cultures -- _tPower Distances -- _tMasculine and Feminine Cultures -- _tHigh- and Low-Ambiguity-Tolerant Cultures -- _tLong- and Short-Term Orientation -- _tIndulgence and Restraint -- _tIntercultural Communication -- _tThe Nature and Forms of Intercultural Communication -- _tImproving Intercultural Communication -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g3. _tThe Self and Perception -- _tThe Self in Human Communication -- _tSelf-Concept -- _tSelf-Awareness -- _tSelf-Esteem -- _tSelf-Disclosure -- _tFactors Influencing Self-Disclosure -- _tThe Rewards and Dangers of Self-Disclosure -- _tGuidelines for Self-Disclosure -- _tPerception -- _tStage 1: Stimulation -- _tStage 2: Organization -- _tStage 3: Interpretation-Evaluation -- _tStage 4: Memory -- _tStage 5: Recall -- _tImpression Formation -- _tImpression Formation Processes -- _tIncreasing Accuracy in Impression Formation -- _tImpression Management -- _tTo Be Liked: Affinity-Seeking Strategies and Politeness Strategies -- _tTo Be Believed: Credibility Strategies -- _tTo Excuse Failure: Self-Handicapping Strategies -- _tTo Secure Help: Self-Deprecating Strategies -- _tTo Hide Faults: Self-Monitoring Strategies -- _tTo Be Followed: Influencing Strategies -- _tTo Confirm Self-Image: Image-Confirming Strategies -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g4. _tListening in Human Communication -- _tThe Importance of Listening: Task and Relationship Benefits -- _tThe Listening Process -- _tStage 1: Receiving -- _tStage 2: Understanding -- _tStage 3: Remembering -- _tStage 4: Evaluating -- _tStage 5: Responding -- _tListening Barriers -- _tDistractions: Physical and Mental -- _tBiases and Prejudices -- _tLack of Appropriate Focus -- _tPremature Judgment -- _tStyles of Effective Listening -- _tEmpathic and Objective Listening -- _tNonjudgmental and Critical Listening -- _tSurface and Depth Listening -- _tPolite and Impolite Listening -- _tActive and Inactive Listening -- _tListening, Culture, and Gender -- _tCulture and Listening -- _tGender and Listening -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g5. _tVerbal Messages -- _tPrinciples of Verbal Messages -- _tMeanings Are in People -- _tLanguage Is Denotative and Connotative -- _tMeanings Depend on Context -- _tMessages Vary in Politeness -- _tMessages Vary in Assertiveness -- _tMessages Can Deceive -- _tDisconfirmation and Confirmation -- _tRacism -- _tHeterosexism -- _tAgeism -- _tSexism -- _tCultural Identifiers -- _tUsing Verbal Messages Effectively no Language Symbolizes Reality (Partially) -- _tLanguage Expresses Both Facts and Inferences -- _tLanguage Is Relatively Static -- _tLanguage Can Obscure Distinctions -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g6. _tNonverbal Messages -- _tThe Functions of Nonverbal Communication -- _tIntegrating with Verbal Messages -- _tForming and Managing Impressions -- _tDefining Relationships -- _tStructuring Conversation -- _tInfluencing and Deceiving -- _tExpressing Emotions -- _tThe Channels of Nonverbal Communication -- _tBody Communication -- _tFacial Communication -- _tEye Communication -- _tSpace Communication -- _tArtifactual Communication -- _tTouch Communication -- _tParalanguage: The Vocal Channel -- _tSilence -- _tTime Communication -- _tSmell Communication -- _tCulture and Nonverbal Communication -- _tCulture and Gesture -- _tCulture and Facial Expression -- _tCulture and Eye Communication -- _tCulture and Colors -- _tCulture and Touch -- _tCulture, Paralanguage, and Silence -- _tCulture and Time -- _tSome Nonverbal Communication Skills -- _tDecoding Nonverbal Messages -- _tEncoding Nonverbal Messages -- _tNonverbal Politeness -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g7. _tInterpersonal Communication: Conversation -- _tThe Conversation Process -- _tOpening -- _tFeed-forward -- _tBusiness -- _tFeedback -- _tClosing -- _tPrinciples of Conversation -- _tThe Principle of Turn-Taking -- _tThe Principle of Dialogue -- _tThe Principle of Immediacy -- _tThe Principle of Flexibility -- _tEveryday Conversations -- _tSmall Talk -- _tExcuses and Apologies -- _tComplimenting -- _tAdvice -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g8. _tInterpersonal Relationship Stages and Theories -- _tRelationship Stages -- _tContact -- _tInvolvement -- _tIntimacy -- _tDeterioration -- _tRepair -- _tDissolution -- _tRelationship Theories -- _tAttraction Theory -- _tRelationship Rules Theory -- _tRelationship Dialectics Theory -- _tSocial Penetration Theory -- _tSocial Exchange Theory -- _tEquity Theory -- _tThe Dark Side of Interpersonal Relationships -- _tJealousy -- _tRelationship Violence -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g9. _tFriends, Lovers, and Families -- _tFriendships -- _tFriendship Types -- _tFriendship and Communication -- _tFriendships, Culture, Gender, and Technology -- _tRomantic Relationships -- _tLove Types -- _tLove and Communication -- _tLove, Culture, Gender, and Technology -- _tFamilies -- _tTypes of Families -- _tFamily Characteristics -- _tFamilies and Communication -- _tFamilies, Culture, Gender, and Technology -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g10. _tSmall Group Communication -- _tSmall Groups and Teams -- _tThe Small Group -- _tThe Team -- _tVirtual Groups and Teams -- _tSmall Group Stages -- _tSmall Group Formats -- _tSmall Group Culture -- _tPower in the Small Group -- _tIdea-Generation Groups -- _tPersonal Growth Groups -- _tThe Encounter Group -- _tThe Assertiveness Training Group -- _tThe Consciousness-Raising Group -- _tInformation-Sharing Groups -- _tEducational or Learning Groups -- _tFocus Groups -- _tProblem-Solving Groups -- _tThe Problem-Solving Sequence -- _tProblem-Solving Groups at Work -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g11. _tMembers and Leaders -- _tMembers in Small Group Communication -- _tMember Roles -- _tInteraction Process Analysis -- _tMember Participation -- _tLeaders in Small Group Communication -- _tMyths about Leadership -- _tApproaches to Leadership -- _tFunctions and Skills of Leadership -- _tMembership, Leadership, and Culture -- _tIndividualism and Collectivism -- _tMember Roles -- _tBelief Systems -- _tLeadership Style -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g12. _tHuman Communication in the Workplace: Organizational Communication -- _tOrganizations -- _tThe Importance of Organizational Communication -- _tWhat Is an Organization? -- _tCharacteristics of Organizations -- _tOrganizational Messages -- _tFormal Communication -- _tInformal Organizational Communication: The Grapevine -- _tCommunication Channels in Organizations -- _tCommunication Networks -- _tInformation Overload and Isolation -- _tOrganizational Message Competence -- _tOrganizational Relationships -- _tSexual Harassment -- _tBullying -- _tRomance in the Workplace -- _tMentoring -- _tNetworking -- _tOrganizational Relationship Competence -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g13. _tInterpersonal, Group, and Workplace Conflict -- _tInterpersonal, Group, and Workplace Conflict -- _tA Definition of Interpersonal Conflict -- _tOnline and Workplace Conflicts -- _tMyths about Conflict -- _tPrinciples of Conflict -- _tConflict Can Center on Content and Relationship Issues -- _tConflict Can Be Negative or Positive -- _tConflict Takes Place in a Context -- _tConflict Styles Have Consequences -- _tPreliminaries to Conflict Management -- _tBefore the Conflict -- _tAfter the Conflict -- _tInfluences on Your Choice of Conflict Strategies -- _tThe Stages of Conflict Management -- _tConflict Management Strategies -- _tWin-Lose and Win-Win Strategies -- _tAvoidance and Active Fighting -- _tForce and Talk -- _tBlame and Empathy -- _tGunny-sacking and Present Focus -- _tManipulation and Spontaneity -- _tPersonal Rejection and Acceptance -- _tFighting below and above the Belt -- _tFace-Detracting and Face-Enhancing Strategies -- _tAggressiveness and Argumentativeness -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g14. _tPublic Speaking Topics, Audiences, and Research -- _tIntroducing Public Speaking -- _tA Brief History -- _tThe Benefits of Public Speaking -- _tManaging Your Apprehension --
505	0	0	_aNote continued: _tStep 1: Select Your Topic, Purposes, and Thesis -- _tYour Topic -- _tFinding Topics -- _tLimiting Topics -- _tYour Purposes -- _tYour Thesis -- _tStep 2: Analyze Your Audience -- _tAnalyzing the Sociology of the Audience -- _tAnalyzing the Psychology of the Audience -- _tAnalyzing and Adapting during the Speech -- _tStep 3: Research Your Topic -- _tGeneral Principles of Research and Time Management -- _tResearch Notes -- _tLibraries and Bookstores -- _tInterviewing for Information -- _tPrimary, Secondary, and Tertiary Source Material -- _tScholarly and Popular Journals -- _tGeneral Reference Works -- _tNews Sources -- _tThe Government -- _tThe Web -- _tEvaluating Internet Resources -- _tIntegrating and Citing Research -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g15. _tSupporting and Organizing Ihr Your Speech -- _tStep 4: Collect Supporting Materials -- _tExamples, Illustrations, and Narratives -- _tAnalogies -- _tDefinitions -- _tTestimony -- _tNumerical Data -- _tPresentation Aids -- _tStep 5: Develop Your Main Points -- _tStep 6: Organize Your Speech -- _tTemporal Pattern -- _tSpatial Pattern -- _tTopical Pattern -- _tProblem-Solution Pattern -- _tCause-Effect/Effect-Cause Pattern -- _tThe Motivated Sequence -- _tStep 7: Construct Your Introduction, Conclusion, and Transitions -- _tIntroduction -- _tConclusion -- _tTransitions -- _tPitfalls in Introductions, Conclusions, and Transitions -- _tOutlining Your Speech -- _tConstructing the Outline -- _tSample Outlines -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g16. _tStyle and Delivery in Public Speaking -- _tStep 8: Word Your Speech -- _tChoosing Words -- _tPhrasing Sentences -- _tStep 9: Rehearse Your Speech -- _tRehearse the Speech as a Whole -- _tTime the Speech -- _tApproximate the Actual Speech Situation -- _tSee Yourself as a Speaker -- _tIncorporate Changes and Make Delivery Notes -- _tRehearse Often -- _tUndertake a Long-Term Delivery Improvement Program -- _tStep 10: Present Your Speech -- _tMethods of Presentation -- _tMaking Your Presentation More Effective -- _tVoice -- _tArticulation -- _tPronunciation -- _tPauses -- _tBodily Action -- _tHandling Audience Questions -- _tCriticizing Speeches -- _tWhat Is Criticism? -- _tCulture and Criticism -- _tGuidelines for Criticizing More Effectively -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g17. _tThe Informative Speech -- _tPrinciples of Informative Speaking -- _tFocus on Your Audience -- _tStress Relevance and Usefulness -- _tLimit the Amount of Information -- _tAdjust the Level of Complexity -- _tRelate New Information to Old -- _tVary the Levels of Abstraction -- _tMake Your Speech Easy to Remember -- _tSpeeches of Description -- _tThesis -- _tMain Points -- _tSupport -- _tOrganization -- _tSpeeches of Definition -- _tThesis -- _tMain Points -- _tSupport -- _tOrganization -- _tSpeeches of Demonstration -- _tThesis -- _tMain Points -- _tSupport -- _tOrganization -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab -- _g18. _tThe Persuasive Speech -- _tGoals of Persuasive Speaking -- _tThe Three Persuasive Proofs -- _tLogical Proof -- _tEmotional Proof -- _tCredibility Proof -- _tPrinciples of Persuasive Speaking -- _tFocus on Your Audience -- _tIdentify with Your Audience -- _tSecure a Yes Response -- _tAnticipate Selective Exposure -- _tUse Positive Labeling -- _tAsk for Reasonable Amounts of Change -- _tProvide Social Proof -- _tMotivate Your Listeners with Limited Choices -- _tPersuasive Speeches on Questions of Fact -- _tThesis -- _tMain Points -- _tSupport -- _tOrganization -- _tPersuasive Speeches on Questions of Value -- _tThesis -- _tMain Points -- _tSupport -- _tOrganization -- _tPersuasive Speeches on Questions of Policy -- _tThesis -- _tMain Points -- _tSupport -- _tOrganization -- _tSummary -- _tKey Terms -- _tThinking Critically -- _tLog On! MyCommunicationLab.
588			_aMachine converted from AACR2 source record.
650		0	_aCommunication. _9315742
776	1	8	_w(OCoLC)708048488
942			_cB
999			_c1225247 _d1225247