000 | 02674cam a2200385 i 4500 | ||
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005 | 20230526151140.0 | ||
008 | 110331t20112011njua b 001 0 eng d | ||
010 | _a 2010035007 | ||
011 | _aLeader : INCOMING RECORD MACHINE CONVERTED TO RDA FROM AACR2. Check coding and correct to RDA standards if necessary | ||
011 | _aField 250 : Edition field not transcribed using RDA. Check that wording of statement matches book in hand | ||
011 | _aBIB MATCHES WORLDCAT | ||
020 |
_a0470637528 _qacid-free paper |
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020 |
_a9780470637524 _qacid-free paper |
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035 | _a(ATU)b11920750 | ||
035 | _a(OCoLC)617508796 | ||
040 |
_aDLC _beng _erda _cDLC _dYDX _dBTCTA _dYDXCP _dATU |
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042 | _apcc | ||
050 | 0 | 0 |
_aTX911.3.M27 _bB35 2011 |
082 | 0 | 0 |
_a647.94068 _222 |
100 | 1 |
_aBardi, James A., _d1947- _eauthor. _9452520 |
|
245 | 1 | 0 |
_aHotel front office management / _cJames A. Bardi. |
250 | _aFifth edition. | ||
264 | 1 |
_aHoboken, N.J. : _bJohn Wiley & Sons, _c[2011] |
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264 | 4 | _c©2011 | |
300 |
_axv, 492 pages : _billustrations ; _c25 cm |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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504 | _aIncludes bibliographical references and index. | ||
505 | 0 | 0 |
_g1. _tIntroduction to hotel management-- _g2. _tHotel organization and the front office manager-- _g3. _tEffective interdepartmental communications-- _g4. _tProperty management systems-- _g5. _tSystemwide reservations-- _g6. _tRevenue management-- _g7. _tGuest registration-- _g8. _tManaging the financials-- _g9. _tGuest checkout-- _g10. _tPreparation and review of the night audit-- _g11. _tManaging hospitality-- _g12. _tTraining for hospitality-- _g13. _tPromoting in-house sales-- _g14. _tSecurity-- _g15. _tExecutive housekeeping. |
520 |
_a"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"-- _cProvided by publisher. |
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588 | _aMachine converted from AACR2 source record. | ||
650 | 0 |
_aHotel management. _9318940 |
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942 | _cB | ||
999 |
_c1220514 _d1220514 |