000			03583cam a2200469 i 4500
005			20221102153823.0
008			101207s2010 enka b 001 0 eng d
010			_a 2010018331
011			_aBIB MATCHES WORLDCAT
020			_a1847692869 _qhbk (alk. paper)
020			_a9781847692863 _qhbk (alk. paper)
020			_a1847692850 _qpbk (alk. paper)
020			_a9781847692856 _qpbk (alk. paper)
035			_a(ATU)b11868168
035			_a(OCoLC)601087527
040			_aDLC _beng _erda _cDLC _dYDX _dBTCTA _dUKM _dYDXCP _dBWK _dCDX _dBWX _dPMC _dATU
050	0	0	_aP94.6 _b.I5829 2010
082	0	0	_a303.482 _222
245	0	4	_aThe intercultural dynamics of multicultural working / _cedited by Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García.
264		1	_aBristol ; _aRonawanda, N.Y. : _bMultilingual Matters, _c[2010]
264		4	_c©2010
300			_axvii, 245 pages : _billustrations ; _c21 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
490	1		_aLanguages for intercultural communication and education ; _v19
504			_aIncludes bibliographical references and index.
505	0		_aIntercultural conflict interaction competence : from theory to practice / Stella Ting-Toomey -- National occupational standards in intercultural working : models of theory and assessment / Anne Davidson Lund and John P. O'Regan -- Training and intercultural education : the danger in 'good citizenship' / Alison Phipps -- Intercultural responsibility : power and ethics in intercultural dialogue and interaction / Manuela Guilherme, Clara Keating and Daniel Hoppe -- Emotional management : expressing, interpreting and making meaning of feelings in multicultural teams / Alexandra Kaar -- Intercultural interaction : a sense-making approach / Terence Mughan and Greg O'Shea -- Communicative interaction : intercultural verbal and nonverbal interaction / María Luisa Pérez Cañado and María del Carmen Méndez García -- Ethnography : the use of observation and action research for intercultural learning / Katalin Illes -- Biography : the role of experience in intercultural learning / María del Carmen Méndez García and María Luisa Pérez Cañado -- Diversity management : negotiating representations in multicultural contexts / Clara Keating, Manuela Guilherne and Daniel Hoppe -- Working in multicultural teams / Evelyne Glaser -- Intercultural relations at the workplace / Guenther Zoels and Thomas Silbermayr -- Sharing reflections on intercultural learning / Isabel Ferreira Martins -- Intercultural education in international management / Anneli Kansanen and Leena Vohlonen -- Conclusion : Intercultural competence for professional mobility / Manuela Guilherme, Evelyne Glaser and María del Carmen Méndez García.
588			_aMachine converted from AACR2 source record.
650		0	_aIntercultural communication. _9319450
650		0	_aInterpersonal communication. _9334648
650		0	_aDiscourse analysis. _9316726
650		0	_aCommunication in organizations. _9315774
700	1		_aGuilherme, Manuela, _d1951- _eeditor. _9255459
700	1		_aGlaser, Evelyne, _d1951- _eeditor. _9450921
700	1		_aMéndez García, María del Carmen. _9271626
830		0	_aLanguages for intercultural communication and education ; _v19. _91045229
907			_a.b11868168 _b22-08-17 _c27-10-15
942			_cB
945			_a303.482 INT _g1 _iA504201B _j0 _lcmain _o- _p$158.30 _q- _r- _s- _t0 _u11 _v0 _w0 _x0 _y.i13090586 _z29-10-15
998			_ab _ac _b06-04-16 _cm _da _feng _genk _h4
999			_c1217426 _d1217426