000 | 02532cam a2200445 i 4500 | ||
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005 | 20221101231339.0 | ||
008 | 100825s2010 enka b 001 0 eng d | ||
010 | _a 2009050104 | ||
011 | _aBIB MATCHES WORLDCAT | ||
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_a0273706837 _qpbk. |
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035 | _a(ATU)b11739174 | ||
035 | _a(OCoLC)473125348 | ||
040 |
_aDLC _beng _erda _cDLC _dYDXCP _dDEBBG _dCDX _dBTCTA _dATU |
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050 | 0 | 0 |
_aHF5415.55 _b.H65 2010 |
082 | 0 | 0 |
_a658.8 _222 |
100 | 1 |
_aHollensen, Svend, _eauthor. _91023343 |
|
245 | 1 | 0 |
_aMarketing management : _ba relationship approach / _cSvend Hollensen. |
250 | _aSecond edition. | ||
264 | 1 |
_aHarlow, England ; _aNew York : _bPearson Education, _c[2010] |
|
264 | 4 | _c©2010 | |
300 |
_axxxv, 656 pages : _bcolour illustrations ; _c27 cm |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
||
504 | _aIncludes bibliographical references and index. | ||
505 | 0 | _aIdentification of the firm's core competences -- Development of the firm's competitive advantage -- Customer behaviour -- Competitor analysis and intelligence -- Analysing relationships in the value chain -- SWOT analysis, strategic marketing planning, and portfolio analysis -- Segmentation, targeting, positioning, and competitive strategies -- CSR strategy and the sustainable global value chain -- Establishing, developing, and managing buyer-seller relationships -- Product and service decisions -- Pricing decisions -- Distribution decisions -- Communication decisions -- Organising and implementing the marketing plan -- Budgeting and controlling. | |
588 | _aMachine converted from AACR2 source record. | ||
650 | 0 |
_aRelationship marketing _9328586 |
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650 | 0 |
_aMarketing _xManagement _9320442 |
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650 | 0 |
_aRelationship marketing _vCase studies _9694148 |
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