000			02163cam a2200373 i 4500
005			20211104164642.0
008			100817s2010 nyua b 001 0 eng d
010			_a 2009048422
011			_aBIB MATCHES WORLDCAT
020			_a0230238300 _qhardback
020			_a9780230238305 _qhardback
035			_a(ATU)b1173601x
035			_a(OCoLC)429023923
040			_aDLC _beng _erda _cDLC _dYDX _dYDXCP _dCDX _dATU
050	0	0	_aHG3755 _b.F54 2010
082	0	0	_a658.883 _222
100	1		_aFinlay, Steven, _d1969- _eauthor. _9429902
245	1	4	_aThe management of consumer credit : _btheory and practice / _cSteven Finlay.
250			_aSecond edition.
264		1	_aNew York : _bPalgrave Macmillan, _c2010.
300			_axvii, 259 pages : _billustrations ; _c23 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aConsumer Credit Management: An Introduction -- Organizational Matters -- Marketing -- Predicting Consumer Behaviour -- Customer Acquisition -- Customer Management -- Collections (Early Stage Delinquency) -- Debt Recovery (Late Stage Delinquency) -- Fraud -- Funding and Provision -- Capital Requirements -- Appendix A: Predictive Models of Consumer Behaviour -- Appendix B: Scorecard and Portfolio Monitoring -- Appendix C. US and UK Legislation -- Appendix D: Recommended Reading -- Bibliography -- Index.
520			_a"This book explains how financial institutions, such as banks and finance houses, manage their portfolios of credit cards, loans, mortgages and other types of retail credit agreements. The second edition has been substantially updated, with new chapters on capital requirements and scorecard and portfolio monitoring"--Provided by publisher.
588			_aMachine converted from AACR2 source record.
650		0	_aConsumer credit _xManagement _9706879
907			_a.b1173601x _b11-07-17 _c27-10-15
998			_ab _ac _b06-04-16 _cm _da _feng _gnyu _h4
945			_a658.883 FIN _g1 _iA454743B _j0 _lcmain _o- _p$145.31 _q- _r- _s- _t0 _u0 _v0 _w0 _x0 _y.i13053139 _z29-10-15
942			_cB
999			_c1210941 _d1210941