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| 005 | 20230526151050.0 | ||
| 008 | 080115s2007 enka b 001 0 eng d | ||
| 010 | _a 2008378424 | ||
| 011 | _aBIB MATCHES WORLDCAT | ||
| 020 |
_a0195558421 _qpbk. |
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| 020 |
_a9780195558425 _qpbk. |
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| 035 | _a(ATU)b11336882 | ||
| 035 | _a(OCoLC)226304946 | ||
| 037 | _b253 Normanby Rd South Melbourne VIC 3205 | ||
| 040 |
_aANL _beng _erda _cDLC _dBAKER _dBTCTA _dATU |
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| 050 | 0 | 0 |
_aHD42 _b.B73 2007 |
| 082 | 0 | 4 |
_a303.69 _222 |
| 100 | 1 |
_aBrandon, Mieke, _eauthor. _91067602 |
|
| 245 | 1 | 0 |
_aConflict and dispute resolution : _ba guide for practice / _cMieke Brandon, Leigh Robertson. |
| 246 | 3 | 0 | _aGuide for practice |
| 264 | 1 |
_aOxford ; _aNew York : _bOxford University Press, _c2007. |
|
| 300 |
_axvi, 280 pages : _billustrations ; _c25 cm |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
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| 504 | _aIncludes bibliographical references (pages 257-272) and index. | ||
| 505 | 0 | 0 |
_gPart 1. _tSetting the Scene: Conflict and Its Influences -- _g1. _tUnderstanding what creates conflict -- _g2. _tConflict in the workplace context -- _g3. _tConflict as catastrophe or catalyst for change -- _gPart Two. _tMediation and Other Processes -- _g4. _tProcesses for handling conflict and their application -- _g5. _tMediating in the workplace -- _g6. _tOther processes for dispute resolution -- _g7. _tSkills -- _g8. _tTechniques -- _g9. _tCollaborative problem solving and strategies -- _gPart 3. _tIntegrating Professional Practice -- _g10. _tPractice considerations I -- _g11. _tPractice considerations II -- _g12. _tReflecting in and on practice: -- _tAppendices. |
| 521 | _aTextbook for 3rd year undergraduate and postgraduate students in social work and law who are specialising in dispute resolution and mediation. | ||
| 588 | _aMachine converted from AACR2 source record. | ||
| 650 | 0 |
_aConflict management _vTextbooks _9626723 |
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| 650 | 0 |
_aDispute resolution (Law) _vTextbooks _9735075 |
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| 650 | 0 |
_aMediation _vTextbooks _9735080 |
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| 700 | 1 |
_aRobertson, Leigh, _eauthor. _91067603 |
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| 907 |
_a.b11336882 _b24-09-20 _c27-10-15 |
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